I recently purchased a GMC Yukon and had an outstanding
experience at Covert GMC in Bee Cave, thanks to Jose! He was professional, friendly, and went above and beyond to ensure I found the perfect vehicle.
experience at Covert GMC in Bee Cave, thanks to Jose! He was professional, friendly, and went above and beyond to ensure I found the perfect vehicle. Jose took the time to answer all my questions, made the process smooth and stress-free, and genuinely cared about my satisfaction. I couldn’t be happier with my new Yukon, and highly recommend Jose and Covert in Bee Cave to anyone in the market for a new car!
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by michael.haidl
Verified Customer
Verified Customer
Jul 15, 2025 -
Covert Buick GMC Bee Cave responded
Thank you so much for sharing your outstanding experience! We’re thrilled to hear that Jose provided you with the professional, friendly, and above-and-beyond service we strive for every day at Covert Buick GMC Bee Cave. It’s wonderful to know he made the process smooth, stress-free, and helped you find the perfect GMC Yukon. Your satisfaction means everything to us, and your recommendation truly means a lot. Enjoy your new Yukon, and thank you again for choosing Covert Buick GMC Bee Cave! 🚗🎉
I wanted to give the Dealership a 5 star review, but I
couldn't.
Bought a Nice vehicle, Happy with that.
1. Was Promised Home delivery, that didn't happen.
2. I told the salesperson that the vehicle
couldn't.
Bought a Nice vehicle, Happy with that.
1. Was Promised Home delivery, that didn't happen.
2. I told the salesperson that the vehicle battery was weak and needed to be replaced, and He told me that it was tested and good, and that I had a free battery warranty. A week later the battery died and I found out that I didn't have a free battery warranty. Had to leave work early to take care of this.
3. They put the wrong temporary tag on our vehicle.
4. I left a couple of messages by phone and text to Finance and Sales that were not responded to. I called back a couple of days later and was able to talk to someone in Finance. Still haven't heard from my salesperson on an issue.
Everyone was nice and pleasant to deal with on the day of the sale. It was after the sale that I feel that the dealership didn't perform as it should.
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by Cpittman7
Verified Customer
Verified Customer
Jul 15, 2025 -
Covert Buick GMC Bee Cave responded
Thank you for taking the time to share your honest feedback. We’re glad to hear you’re happy with your vehicle and that your experience on the day of the sale was positive. However, we sincerely apologize for the issues you’ve encountered after your purchase. Home delivery, accurate information about warranties, proper paperwork, and timely follow-up are all important parts of the customer experience, and it’s clear we fell short in these areas. Your feedback is valuable and will be shared with our team to help us improve moving forward. If there’s anything we can still do to make this right, please don’t hesitate to reach out.
Everyone was very friendly.
Jose was awe some and answered all of my questions kindly. He was fantastic to work with.
Jose was awe some and answered all of my questions kindly. He was fantastic to work with.
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by atodd7
Verified Customer
Verified Customer
Jul 15, 2025 -
Covert Buick GMC Bee Cave responded
Thank you so much for your kind words! We’re thrilled to hear that Jose provided you with such a fantastic experience and took the time to answer all your questions with kindness. At Covert Buick GMC Bee Cave, we pride ourselves on creating a friendly and welcoming environment, and it’s wonderful to know we delivered on that for you. We truly appreciate your business and look forward to assisting you again in the future! 🚗👏
Excellent experience in dealing with Covert team.
The initial test drive, and walking through initial price was done well. The first pricing proposal was somewhat confusing and after reviewing it
The initial test drive, and walking through initial price was done well. The first pricing proposal was somewhat confusing and after reviewing it at home I completely understood. The financing process was clean and fast. Overall it was an excellent experience.
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by rmachnacki1234
Verified Customer
Verified Customer
Jun 05, 2025 -
Covert Buick GMC Bee Cave responded
Thank you for the fantastic feedback! We're so glad to hear that your experience with the Covert Buick GMC Bee Cave team was excellent from start to finish. From the initial test drive to the final paperwork, it’s great to know everything was handled smoothly—even with a bit of clarification along the way. We appreciate your trust in us and look forward to helping you again in the future!