Amazing experience from start to finish!
They worked with me on pricing and answering all my questions with kindness
They worked with me on pricing and answering all my questions with kindness
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by torieverts15
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Devon Torres
Apr 23, 2025 -
Seguin Chevrolet responded
Dear torieverts15,
Thank you for the wonderful review! I’m so glad to hear that you had an amazing experience and that our team was able to assist with both pricing and your questions. We appreciate your kind words and your business!
Sincerely,
Jeremy Sims, General Manager
Made a fair deal on a used car, but the negotiations
involved time wasting games, much back and forth. I was pre-approved through my credit union and still had a difficult time. Also they wouldn't accep
involved time wasting games, much back and forth. I was pre-approved through my credit union and still had a difficult time. Also they wouldn't accept the approval and charged an extra .5% on my loan. The warranty that came with the car, Car Bravo is the name of the warranty, only applies to GM vehicles, mine was a Ford. I had a minor issue immediately that I paid and installed the part which should have been covered. I asked if the dealership could compensate me for the part, even trade for a couple oil changes, I was told No, Sorry.
The car is fine and the price was fair. I have purchased many vehicles ,but this was an experience I would Not Recommend. I will not purchase again from Seguin Chevrolet nor will I recommend anyone.
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by carlshelley2020
Apr 23, 2025 -
Seguin Chevrolet responded
Dear carlshelley2020,
Thank you for your honest feedback. While I’m glad to hear the vehicle is running well and that the pricing was fair, I’m truly sorry to learn that your overall experience didn’t meet expectations. The concerns you shared regarding the financing process, communication, and warranty coverage are disappointing, and I understand your frustration. That’s not the experience we strive to provide.
If there’s anything I can personally do to assist or help make things right, please don’t hesitate to reach out to me directly.
Sincerely,
Jeremy Sims, General Manager
Overall a Great experience, staff was very
professional and knowledgeable, my salesman Devin was extremely helpful and eager to make my purchase possible.
professional and knowledgeable, my salesman Devin was extremely helpful and eager to make my purchase possible.
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by eddie.medina7
Verified Customer
Verified Customer
Apr 14, 2025 -
Seguin Chevrolet responded
Dear eddie.medina7,
Thank you for the kind words! We're glad to hear Devin and the rest of our team made your experience a great one. Enjoy your new vehicle—we appreciate your business and hope to see you again soon!
Sincerely,
Jeremy Sims, General Manager
Very satisfied with dealership Good honest people
service department treated me great Got the job done
service department treated me great Got the job done
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by eddiejrodriguez_1950
Verified Customer
Verified Customer
Service Price Transparency
Service was quick, the employees were friendly, WiFi and
coffee were available, and my car is still running properly afterwards!
coffee were available, and my car is still running properly afterwards!
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by kpstanley2
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2025 -
Seguin Chevrolet responded
Dear kpstanley2,
Thank you for your wonderful 5-star review! We're glad to hear that you had a positive experience with our service team and enjoyed the amenities while you waited. It's great to know your car is running smoothly! We appreciate your feedback and look forward to serving you again in the future.
Sincerely,
Jeremy Sims, General Manager
Wonderful experience, we were able test drive several
vehicles and were given very knowledgable feed back about the differences.
vehicles and were given very knowledgable feed back about the differences.
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by christopherburdick
Verified Customer
Verified Customer
Feb 25, 2025 -
Seguin Chevrolet responded
Dear Christopher,
Thank you for your fantastic review! We're so glad to hear that you had a wonderful experience with our team and that the test drives were helpful. We appreciate your kind words and hope to see you again soon!
Sincerely,
Jeremy Sims, General Manager
GOD BLESS YOU MUCHAS GRACIAS POR SU ATENCION
BENDICIONES
MUY ATENTOS MUY AMABLES FELICIDADES POR SU EQUIPO
BENDICIONES
MUY ATENTOS MUY AMABLES FELICIDADES POR SU EQUIPO
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by eagleconstruction2326
Verified Customer
Verified Customer
Feb 25, 2025 -
Seguin Chevrolet responded
Dear eagleconstruction2326,
Thank you so much for your kind words and blessings! We're grateful for the opportunity to serve you and are glad to hear you had a positive experience with our team. We truly appreciate your feedback.
Sincerely,
Jeremy Sims, General Manager
Great, great, great, great, great, great, Great, great,
great, great, great, great Great, great, great, great, great, great.
great, great, great, great Great, great, great, great, great, great.
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by cade.archer.0
Verified Customer
Verified Customer
Feb 12, 2025 -
Seguin Chevrolet responded
Dear cade.archer.0,
Thank you for the amazing feedback! We're thrilled to know that your experience with us was so great—your enthusiasm really made our day! We look forward to serving you again soon.
Sincerely,
Jeremy Sims, General Manager
Mike and Jose were really awesome!
They explain to us really well than what we need to know. Thank you guys!
They explain to us really well than what we need to know. Thank you guys!
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by daliajulian
Verified Customer
Verified Customer
Other Employees Tagged:
Mike
Feb 12, 2025 -
Seguin Chevrolet responded
Dear daliajulian,
Thank you for your fantastic review! We're so glad to hear that Mike and Jose made your experience easy and informative. We’ll be sure to pass along your kind words to them. We appreciate your trust and are happy to have had the chance to assist you!
Sincerely,
Jeremy Sims, General Manager
Ready
Friendly
Smart
Attention
Interest
Cool
Good
Nearly
Clean
Hear
Teach
Win
Meet
Say
Show
Nearly
Clean
Hear
Teach
Win
Meet
Say
Show
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by albertougalde
Verified Customer
Verified Customer
Other Employees Tagged:
Jonathan Rosario
Feb 12, 2025 -
Seguin Chevrolet responded
Dear albertougalde,
Thank you for your wonderful review! We’re glad to know that your experience with us was positive, and we appreciate you taking the time to share your thoughts. It’s always our goal to provide excellent service in every way, and we’re happy we met your expectations.
Sincerely,
Jeremy Sims, General Manager