Jose Rivera
Jose Rivera at BMW of Gainesville

Jose Rivera | Page 4

Service Advisor

BMW of Gainesville

2853 N Main St
Gainesville, FL 32609

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35 Reviews

Languages Spoken

English English

Spanish Spanish

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rated

35 Reviews

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35 Reviews of Jose Rivera

December 06, 2022

Dealership Rating
Employee Rating

Excellent customer service. The waiting area was comfortable and I was checked on and informed about by vehicle. More

by yaya32601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2022

BMW of Gainesville responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to BMW of Gainesville.

November 28, 2022

Dealership Rating
Employee Rating

Very polite, helpful, not pushy. Relaxed atmosphere. Provided helpful recommendations. Beautifully cleaned car after oil change. Thank you! More

by empruns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

BMW of Gainesville responded

Thank you for the feedback. It made our team smile. We are so happy you have enjoyed our service! We’re here for you anytime.

October 22, 2022

Dealership Rating
Employee Rating

Keely and Jose are phenomenal. The support I received from customer service and while waiting was exceptional. More

by geraldj06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keely Whitmer

Oct 24, 2022

BMW of Gainesville responded

Thank you so much for taking the time to leave us a 5-star rating, and for mentioning Keely and Jose. We’re here for you anytime.

October 13, 2022

Dealership Rating
Employee Rating

My experience at the dealership was OK Service advisers very helpful and kind. I like the video that they show before they do the work and let the customer know what service that they are doing to their ve More

by jboojones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

BMW of Gainesville responded

Thank you for the review! Your feedback is much appreciated and helps our team improve.

October 08, 2022

Dealership Rating
Employee Rating

Had an electrical problem that needed diagnosis - between Jose and the mechanic who worked on the car, they figured out it was something that no one would have suspected. They worked on it for 4 hours and J More

by drtoots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

BMW of Gainesville responded

Thanks for sharing your experience! Jose and the team at BMW of Gainesville are thrilled to receive such a great rating, thank you!

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