Jose Rodriguez

Beware – Highly unprofessional and Misleading Experience I’ve purchased multiple vehicles in recent years, including a Ford F-150 Limited and a Lincoln Navigator, and have worked with several Experience I’ve purchased multiple vehicles in recent years, including a Ford F-150 Limited and a Lincoln Navigator, and have worked with several Ford dealerships. Unfortunately, this was by far the worst experience I’ve had. I was initially quoted a price for a Ford Raptor by a sales manager and was clearly told the offer applied to both cash and financing. However, when I arrived at the dealership, the price had increased by $700. While not ideal, I was willing to move forward. Things took a much more serious turn in the finance office. I had been told I would qualify for approximately a 4.5% interest rate, but was instead offered 7.1%. When I said I preferred to finance through my own bank, I was told the vehicle price would increase by $3,000 — contradicting the original “cash or finance” agreement. At that point, the sales manager I had been working with suddenly became unavailable, and when I asked them to review our prior communications, they refused. Despite all of this, I was still willing to proceed given the 3-hour drive I had made. However, when I mentioned refinancing, I was told they would intentionally delay processing title paperwork to prevent me from refinancing for at least 90 days. This raised serious concerns, as it appears to conflict with consumer protection standards in Florida. After I pushed back on this, the dealership abruptly canceled the deal altogether. Overall, this experience felt misleading and unprofessional. I would strongly recommend staying away from this dealership. More

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