Jose Virgen

Jose did an excellent job and should be commended on how well he communicated with me along with his friendly and positive attitude. well he communicated with me along with his friendly and positive attitude. More

by Richard Verified Customer Verified Customer

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Everybody was polite and helpful. The service manger Joey took time to answer some of my preventative maintenance questions. The service manger Joey took time to answer some of my preventative maintenance questions. More

by faulkenberryn Verified Customer Verified Customer

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The service department did an excellent job on my car. All the young men that I spoke to that day were kind and very helpful. From the time I got checked in until the minute I left I knew how far along All the young men that I spoke to that day were kind and very helpful. From the time I got checked in until the minute I left I knew how far along the service guy was on my car. I got a text while I was waiting to let me know how they were doing. I plan on using these guys to service my car as long as I have a Honda civic. Once more the service department is wonderful, a great bunch of guys. Now the reason I said as long as I have it is because the SALES DEPARTMENT is terrible. I purchased my car brand new 8/2023, Honda Civic EX-L, The salesman told me it has everything heated this & that, leather this & that. I told him I really didn’t care about that, but if you pay $30,000. cash for a car that has everything I do expect to get a trunk button & to be able to program my garage door to open while sitting in the drivers seat!!!!! Not in this $30,000 car. I call Honda of Jonesboro started complaining first thing no one cared. I would get an email every now and then and they ask how things were going, I told them about it again. No one would answer my email. Now every time I go to Jonesboro Honda I complain I have from the beginning. Some of the employees there don’t understand how they can get away with being so dishonest, I don’t either. I tell everyone I know how I was lied too about my car & the manager there didn’t even care enough to do anything about it. I even tell people there when I’m waiting on my car. I had my son to take their sticker off because I will not advertise for someone that lies just to make a sale. I like my car I hate being lied to. I’m an old lady. I pick up my groceries I don’t want to get out of my car when it’s storming to open the trunk!!!!! But because of lies I was told I do get out in the storm now, but I won’t when I get another car. If I do get a Honda it won’t there never again. I will continue to tell people how dishonest the sales department is!! More

by psurles04 Verified Customer Verified Customer

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Great experience, first time dealing with service department. Jose was great to work with. He was very polite and helpful. Thanks department. Jose was great to work with. He was very polite and helpful. Thanks More

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Very clean and the staff is very helpful just wish it would have not taken so long just for a oil change would have not taken so long just for a oil change More

by 71MILLS63 Verified Customer Verified Customer

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Exelente trabajo de los mecanicos y todo el personal de ahi y trabajan con una buena calidad ahi y trabajan con una buena calidad More

by ARESKIOCHOA1234 Verified Customer Verified Customer

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I brought my spotless truck in for oil change, tire rotation and rear differential service. When the service was completed, there was grease in the outside door handle and dirt scuffs on the door sill. rotation and rear differential service. When the service was completed, there was grease in the outside door handle and dirt scuffs on the door sill. I keep my vehicle very clean and I was very disappointed. More

by rhaley3876 Verified Customer Verified Customer

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Didn't have to wait to long. Nice clean waiting room. Polite service staff. The end Nice clean waiting room. Polite service staff. The end More

by CRDECKARD33 Verified Customer Verified Customer

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The Best ! !! Hope I never have to deal with anyone else. Thank you for the friendly and fast service. !! Hope I never have to deal with anyone else. Thank you for the friendly and fast service. More

by PGURLEY1 Verified Customer Verified Customer

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Excelente. Siempre voy por el servicio a Honda porque me siento segura con la atención que siempre me dan. Siempre voy por el servicio a Honda porque me siento segura con la atención que siempre me dan. More

by Dandelion Verified Customer Verified Customer

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