Joseph Overby

I brought my car in Monday because of a warning light and Joe Overby said it was due to a bypass value for the coolant and they had to order the part and would install it Wednesday and it would require 3 hou Joe Overby said it was due to a bypass value for the coolant and they had to order the part and would install it Wednesday and it would require 3 hours I brought the car back Wednesday and they installed the new value within 3 hours and it is working perfectly More

by GSAMMELMAN Verified Customer Verified Customer

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Ms. Carol is the sweetest person! I Always receive great service at Toyota and having the option to shuttle is valuable to me. service at Toyota and having the option to shuttle is valuable to me. More

by MICHAELA.VESELA Verified Customer Verified Customer

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Thanks for making our very first Toyota service experience wonderful. We love our newest car, and appreciate great service! Thanks, again! experience wonderful. We love our newest car, and appreciate great service! Thanks, again! More

by bossallen Verified Customer Verified Customer

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Always very professional, courteous and outstanding service. Always keeps me informed about upcoming maintenance schedules such as tire, brakes etc.. Would not take my car anywhere else. service. Always keeps me informed about upcoming maintenance schedules such as tire, brakes etc.. Would not take my car anywhere else. More

by BCOLLINS45 Verified Customer Verified Customer

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Joseph was professional through the entire process, keeping us informed of the results of the brake inspection. We were pleasantly surprised of the quick turnaround and same day service. Job well done keeping us informed of the results of the brake inspection. We were pleasantly surprised of the quick turnaround and same day service. Job well done by all involved. More

by Sal Verified Customer Verified Customer

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The staff is always there to please. Joseph did a great job making sure repairs and service was done properly and complete. Joseph did a great job making sure repairs and service was done properly and complete. More

by GMAGIDSON Verified Customer Verified Customer

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They push a little too hard for scheduling service, but they get the job done. Can’t ask for more than that. they get the job done. Can’t ask for more than that. More

by GZ6258 Verified Customer Verified Customer

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1. I provided my phone number when I scheduled my service online. I provided the same phone number when I dropped my vehicle off. I never heard back from them all day so when I called, they said th service online. I provided the same phone number when I dropped my vehicle off. I never heard back from them all day so when I called, they said they tried to contact me multiple times without success. As it turns out, they pulled my daughter's old phone number from their system and were trying that. What's the use of providing a phone number both online and when I drop it off if you are just going to pull some other number from your system? 2. When I showed up the next morning to pick up my vehicle, it was unlocked. Therefore, it had been sitting in your lot all night, unlocked, with a bunch of my tools in the back seat. 3. They needed to access something behind my glove box. When I picked up the vehicle, all contents from my glove box were on the floor, along with 3 screws from the glove box they forgot to reattach. 4. The service appointment was for an airbag issue. They said they found a bunch of other things that needed attention. When I asked for list along with estimates for each, here are the descriptions and estimates I received - Brake Concern: $1200 - Steering Concern: $1500 - Noise when turning: $1668 - Driveability: $800 - Engine oil leaks: $695 What kind of descriptions are those? Seriously???? If I can't trust you with simple stuff like this, why would I trust you to work on my vehicles? Joseph was very patient and accommodating with my questions though. More

by abruz Verified Customer Verified Customer

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Service is great and fast they got my car in and out hours before my appointment hours before my appointment More

by brittram23 Verified Customer Verified Customer

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Very prompt, courteous and efficient! Professional!! I was very impressed all the way around! Thank you. Professional!! I was very impressed all the way around! Thank you. More

by rcannady59 Verified Customer Verified Customer

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