Josh Choy

Faith is amazing. She kept me looped in on my car repairs status and made the pickup process very easy. I will ask her to be my advisor when I bring the car back for She kept me looped in on my car repairs status and made the pickup process very easy. I will ask her to be my advisor when I bring the car back for servicing. The Service Manager is great and the sales staff is top notch. I look forward to being a customer for many years!! More

by Dre Verified Customer Verified Customer

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Audi Service Department I had an outstanding experience with the service department at Livermore Audi, thanks in large part to Nancy Frasula. From the moment I arrived, she was courteous, knowle experience with the service department at Livermore Audi, thanks in large part to Nancy Frasula. From the moment I arrived, she was courteous, knowledgeable, and extremely professional. Nancy explained the service clearly, kept me updated every step of the way, and ensured everything was handled efficiently. My vehicle was returned on time and in perfect condition. Nancy made me feel valued and well taken care of—and I trust her with my car going forward. Highly recommend her and the Audi service team! More

by hedmondson370 Verified Customer Verified Customer

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The whole service adviser of Audo Livermore are professionals specially S A Ishmael . And Mr Johnny Cheng the Service Manager very accommodating and professional . professionals specially S A Ishmael . And Mr Johnny Cheng the Service Manager very accommodating and professional . More

by mrp_888 Verified Customer Verified Customer

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Nancy Frasula is an exceptional representative for Audi. Nancy is professional, personable, knowledgeable and extremely hard working. Anytime I need service or have any other needs for my Audi's, Nancy i Nancy is professional, personable, knowledgeable and extremely hard working. Anytime I need service or have any other needs for my Audi's, Nancy is the first person I call. She's amazing! More

by AGPALACE Verified Customer Verified Customer

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The customer service is exemplary! The entire team is on it. Very helpful and kind! The entire team is on it. Very helpful and kind! More

by Laura Chopp Verified Customer Verified Customer

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Always provides great customer service! Will do what they can to promptly provide service date and return my car as quickly as possible . Will do what they can to promptly provide service date and return my car as quickly as possible . More

by GREG@MCKINLEYCP.COM Verified Customer Verified Customer

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5 star experience with the whole dealership A+. Thank you Ishmael and the service department. Thank you Ishmael and the service department. More

by TH Verified Customer Verified Customer

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This dealership is very customer focused and friendly. They met my needs in the car we were looking and have been very supportive in helping us to take care of this car. We would definitely buy from them They met my needs in the car we were looking and have been very supportive in helping us to take care of this car. We would definitely buy from them again. More

by elizabethelsasser Verified Customer Verified Customer

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BEST DANG SERVICE EVER! THIS IS GOING TO SOUND LIKE A PAID ADVERTISEMENT BUT I PROMISED THE FOLKS THAT WORK AT AUDI OF LIVERMORE CA I WOULD WRITE AN 100% HONEST POST OF MY E THIS IS GOING TO SOUND LIKE A PAID ADVERTISEMENT BUT I PROMISED THE FOLKS THAT WORK AT AUDI OF LIVERMORE CA I WOULD WRITE AN 100% HONEST POST OF MY EXPERIENCE OF WORKING TOGETHER FOR SEVERAL YEARS. THESE FOLKS GO ABOVE AND BEYOND ON CONSISTENTLY - NOTHING MATTERS MORE IN THIS BUSINESS THAN THAT! CLEARLY I AM PICKY AS xxxx! I AM ALWAYS LOOKING FOR A PLACE WHERE I CAN RELY ON A RELATIONSHIP FOR DECADES AND BE TREATED WITH THAT EXTRA SPECIAL CARE. NOT EVERYONE NEEDS THAT BUT IT SURE IS DANG NICE TO GET THAT LEVEL OF CUSTOMER CARE EVER SINGLE TIME AT AUDI LIVERMORE CA More

by ECEREGHINO Verified Customer Verified Customer

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The associate was very polite and considerate. He was able to solve all my issues and followed up afterwards. He was able to solve all my issues and followed up afterwards. More

by JIAHUIWANG2001 Verified Customer Verified Customer

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