Josh Ficken
Josh Ficken at Robert Brogden's Hays GMC
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Josh Ficken

Sales & Leasing Consultant

Robert Brogden's Hays GMC

108 E 13th St
Hays, KS 67601

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4.8
15 Reviews

Josh has been in the automobile business for over 5 years, and his ability to connect with his customers is unparalleled. His ready smile sets people at ease. Friendly and honest communication are what being a people person is all about and so many of Josh’s customers become like friends and family to him. Married with 2 children and way too many dogs, Josh loves the Kansas City Chiefs, sports, and when he is not at work, he can be found in the great outdoors. Fishing and hunting are part of Josh’s life and serve as a counterpoint to his wealth of product knowledge and technological savvy where automobiles are concerned. It all adds up to happy customers who are comfortable with the technology aboard their new vehicles. All part of a satisfying experience for customers and the reason Josh smiles so easily.

4.8

15 Reviews

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15 Reviews of Josh Ficken

April 24, 2025

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I have been very pleased with the dealership and the people that have taken care of my car. Always accommodating and kind. More

by cadaubert
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott

Apr 24, 2025

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with Robert Brogden's Hays GMC and our team. Your kind words about our accommodating service mean a lot to us. We look forward to taking care of your car in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 14, 2025

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They were very friendly and no pressure. Great service. Answered my questions. I would go back and if I need to make another purchase. More

by JMACKERM
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Finance Experience
Recommend Dealer
Yes
Apr 15, 2025

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Robert Brogden's Hays GMC to be friendly and helpful. It's great to know that you felt no pressure during your visit, and that we were able to answer your questions. We look forward to assisting you again in the future for any of your purchasing needs! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

April 08, 2025

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Everything was just fine besides 383. 00 for a stupid keyfob and program. I think that is the stupidest thing I've ever heard. More

by AUGUSTINE0309
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Recommend Dealer
No
Apr 10, 2025

Robert Brogden's Hays GMC responded

Thank you for your feedback. I understand your concerns regarding the cost of the key fob and programming. At Robert Brogden's Hays GMC, I strive to provide quality service and transparency in our pricing. If you have further questions or would like to discuss this matter, please feel free to reach out to me directly. I appreciate your input and hope to serve you better in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 17, 2025

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I’m always skeptical about dealerships. But Robert Brogden’s came through! They have earned my repeat business. I bought a 2015 Yukon from them. It had an issue with the driver assis More

by YOUTH4LIFE2506
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Recommend Dealer
Yes
Jan 18, 2025

Robert Brogden's Hays GMC responded

Thank you so much for your wonderful review! We truly appreciate your trust in Robert Brogden's Hays GMC and are thrilled to hear that you’re satisfied with your experience, especially with your 2015 Yukon. Our team is always here to ensure everything is working perfectly for our customers. We look forward to seeing you again soon! Thank you for choosing us! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 30, 2024

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The dealership had lots of pickups to choose from and knowledge of the pickup and they were easy to deal with. More

by tlwalt64
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Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our selection of pickups extensive and that our team was knowledgeable and easy to deal with. We appreciate you choosing Robert Brogden's Hays GMC and look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 01, 2024

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Everything went great. They got our pickup in for service very quickly and we were very happy with everything and everyone in the service department. More

by ZIKEGIL5
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Recommend Dealer
Yes
Nov 04, 2024

Robert Brogden's Hays GMC responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that everything went great with your pickup service and that you were happy with our service department. At Robert Brogden's Hays GMC, we pride ourselves on efficiency and customer satisfaction. We look forward to seeing you again for your next service visit! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 15, 2024

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This dealership is extremely accommodating and so very friendly and efficient. Very satisfied with my experiences with them More

by VOGEL0
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Recommend Dealer
Yes
Oct 17, 2024

Robert Brogden's Hays GMC responded

Thank you for your kind words! We are thrilled to hear that you found our team at Robert Brogden's Hays GMC to be accommodating and friendly. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experiences. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

September 28, 2024

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Knowledgeable and respectful staff. Pleasure to work with. Appreciated the low pressure yet professional approach to sales. More

by MHAUPTMAN
Recommend Dealer
Yes

Other Employees Tagged: Chad Staab

Sep 30, 2024

Robert Brogden's Hays GMC responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our knowledgeable and respectful staff at Robert Brogden's Hays GMC. Our goal is to provide a low-pressure and professional environment for our customers. I appreciate your feedback and look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

August 29, 2024

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Josh was wonderful to work with and very helpful. Kalor and Chad were very nice to work with too. We love our new pickup and we thank you all for everything. More

by ZIKEGIL5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chad Staab, Kalor Moore

Aug 30, 2024

Robert Brogden's Hays GMC responded

Thank you! I truly appreciate your kind words about your experience at Robert Brogden's Hays GMC. It’s great to hear that you enjoyed working with Kalor and Chad and that you love your new pickup! I'm grateful for your business and look forward to assisting you again in the future. Thank you for choosing us! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

August 16, 2024

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Employee Rating

Floor mat on driver side was very dirty after service. I just washed them. Just vacuum when finished. More

by SQUIRE1
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Aug 19, 2024

Robert Brogden's Hays GMC responded

Thank you for your feedback. I understand your concerns about the cleanliness of the floor mat after your service at Robert Brogden's Hays GMC. We strive for high standards in our service, and your input is valuable as we continuously work to improve. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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