Josh Fix | Page 2

Car Repair and New CAr Purchase Josh Fix in the service department was excellent and kept me posted on the repairs. The car was ready when he said it would be. While there purchase Josh Fix in the service department was excellent and kept me posted on the repairs. The car was ready when he said it would be. While there purchased a new vehicle from Jerry Robinson. This is my second purchase with Jerry and my third Honda. Jerry was excellent to work with. If I purchase another car I will see Jerry. I give Jerry 5 plus stars too. More

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Prompt attention and fast service. Scheduled my appt online, taken right back as soon as I got there. Oil changed, tires rotated and car checked over. I was finished and ready to go w Scheduled my appt online, taken right back as soon as I got there. Oil changed, tires rotated and car checked over. I was finished and ready to go within less than an hour. Fast and Friendly!! More

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Service and Purchased New Vehicle Service manager (Josh) was excellent to work with he kept me posted on my car. While their purchased a new vehicle from sales person Jerry Robinson Service manager (Josh) was excellent to work with he kept me posted on my car. While their purchased a new vehicle from sales person Jerry Robinson. If you need to purchase a car please see Jerry. This is the second Honda we have purchased at this location and from Jerry. They will work with you. Jerry is fabulous. More

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Service Great costumer service short wait time... the best!!! Josh and the entire Valley Honda family are wonderful!! I like the way they explain exact Great costumer service short wait time... the best!!! Josh and the entire Valley Honda family are wonderful!! I like the way they explain exactly what your service will entale and what is and not needed at your time of visit. More

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Very easy purchase We had a very nice experience purchasing through Valley Honda. We purchased through a buying service, but had several dealer installed accessories ad We had a very nice experience purchasing through Valley Honda. We purchased through a buying service, but had several dealer installed accessories added. Clement made sure the whole process went smoothly, we were familiar with the new car and there were no surprises. We would definitely us then again. More

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Seamless process, no nonsense! We bought our CR-V through a buying service. We had done our homework and knew exactly what we wanted, and the team at Valley did a great job of maki We bought our CR-V through a buying service. We had done our homework and knew exactly what we wanted, and the team at Valley did a great job of making it happen. Very straightforward no gimmick no nonsense online buying experience. Email responses were quick and detailed, and by the time we made our one and only trip to the dealership for delivery all that was left to do was sign. The Valley team did a great job familiarizing us with our new vehicle. Clement, Mike, and Josh were all top notch and very knowledgeable! More

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Outstanding service We received an outstanding service experience. Excellent work, quick service and fairly priced. We were very pleased. Also, the service manager, Josh, We received an outstanding service experience. Excellent work, quick service and fairly priced. We were very pleased. Also, the service manager, Josh, was very friendly and helpful. More

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Our back windshield shattered unexpectedly! When we called Ken Saturday afternoon, he immediately told us to bring the car in the next day! When we arrived at Valley Honda, he had a loaner car r When we called Ken Saturday afternoon, he immediately told us to bring the car in the next day! When we arrived at Valley Honda, he had a loaner car ready for us . We spoke to the manager, showed him the window and he told us the service department would evaluate the situation on Monday! Monday, Josh called to say it was covounder warranty, and they’d have it ready by Wednesday. Tuesday evening, Josh called to say it was ready!!! Very professional, kind and easy to work with every time!! More

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Trouble with my car I was driving down the road when I heard a noise in the back right side of my car. I took the car to the Honda Dealer here in Charlottesville, Va and I was driving down the road when I heard a noise in the back right side of my car. I took the car to the Honda Dealer here in Charlottesville, Va and was very dissatisfied -- they wanted to charge me 98,00 just to look at my car. Needless to say I left and drove over to Staunton Valley Honda where I purchased the car and was very satisfied. They are always great to work with. They did not charge me for looking at my car and quickly found out the problem and fixed it, Also there was no charge because it was under warranty. Josh and the rest of the staff were wonderful. More

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Great and friendly My dealer Amanda is so friendly and responsive. Also the customer service at Valley Honda is great. Staffs are nice. Online scheduling system is extre My dealer Amanda is so friendly and responsive. Also the customer service at Valley Honda is great. Staffs are nice. Online scheduling system is extremely convenient. I love the customer room here--it's so cozy, with iPad and soft drinks at service. I will recommend my friends interested in Honda come here. I purchased my Fit 2017 here and it was cheaper for 400 bucks than Umansky Honda. The people here and illumination for the space are significantly better than Umansky. That's why I always drive 50 mins for maintenance and services from Charlottesville to Staunton. More

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