Josh Franklin
Josh Franklin at Napleton St. Louis Nissan

Josh Franklin

Sales & Leasing Consultant

Napleton St. Louis Nissan

10964 Page Ave
St. Louis, MO 63132

4.9
16 Reviews
4.9

16 Reviews

Write a Review

16 Reviews of Josh Franklin

October 30, 2026

Dealership Rating
Employee Rating

From scheduling to delivery of my vehicle service communication was on point. My expectations were met. Thank you More

by d49ers80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Evans

Oct 31, 2026

Napleton St. Louis Nissan responded

D49ers80, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Regards, Marta Nilles Customer Relations Manager Napleton Nissan of xx.Louis 331-979-2821 marta.nilles@napleton.com

August 18, 2026

Dealership Rating
Employee Rating

i Love their work they did my altima service recently they did very well and More

by mallelahimavanth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Evans, Disa Degrazia

Aug 27, 2026

Napleton St. Louis Nissan responded

Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2026

Dealership Rating
Employee Rating

They are very professional and their customer service is phenomenal. I would highly recommend coming. More

by S_gipson1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2026

Napleton St. Louis Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 26, 2025

Dealership Rating
Employee Rating

Sales department top notch, but, after buying my vehicle, I found out staff do not return calls, i.e., service department, n title office, after being told, they will call back... This makes, Napleton Nassan More

by socalif40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2025

Napleton St. Louis Nissan responded

Thank you for taking the time to share your experience. We recognize that a 3 out of 5 means things were acceptable but not exceptional, and we take that seriously. Your feedback gives us clear visibility into where we’re meeting expectations and where we need to tighten execution. If there’s anything specific we can address or improve moving forward, our team is ready to engage and support you. We appreciate you choosing us and giving us the opportunity to do better.

June 02, 2025

Dealership Rating
Employee Rating

A good experience overall. Gabe was very helpful throughout the process and finalizing the purchase. More

by T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabe Lopez

Jun 05, 2025

Napleton St. Louis Nissan responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2025

Dealership Rating
Employee Rating

I had a rough time looking for a car before coming to this dealership. I will say that Joshua was the most helpful and polite worker there. I had a few concerns and he helped me rule out the cars i didnt More

by Mj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2025

Napleton St. Louis Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 15, 2025

Dealership Rating
Employee Rating

Josh was great in every aspect. He was knowledgeable and very informative on the vehicles he showed me and made buying my new vehicle the best experience I’ve had at the dealer! More

by ericgreen1236
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2025

Napleton St. Louis Nissan responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thank you, and have a fantastic day!

April 15, 2025

Dealership Rating
Employee Rating

Had a wonderful time speaking with this representative. He sold me a Nissan Sentra quickly, efficiently, and with the utmost confidence and respect for the Nissan Brand. That being said, he deserves top ma More

by Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2025

Napleton St. Louis Nissan responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Saint Louis Nissan as your first choice for all your vehicle needs. Thank you, and have a fantastic day!

April 15, 2025

Dealership Rating
Employee Rating

I had a great time with Josh I appreciate how he know how to be professional and still make buying a car a great time! More

by Lori C
Recommend Dealer
Yes
Apr 17, 2025

Napleton St. Louis Nissan responded

Hi Lori, we're happy you found our staff to be so supportive during your experience here at Napleton Saint Louis Nissan. Thank you, and have a fantastic day!

April 15, 2025

Dealership Rating
Employee Rating

Josh was incredibly helpful throughout the entire car-buying process. He took the time to answer all my questions, explained every detail clearly, and made sure I felt comfortable with my decision. H More

by Colin ohearne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2025

Napleton St. Louis Nissan responded

Hi Colin, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!

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