Josh Gunter | Page 2

I came in with questions regarding the Nissan Rogue. Thely greeted me with a nice warm smile. She answered all my questions and provided me with all the information. Thely is awesome!! Thely greeted me with a nice warm smile. She answered all my questions and provided me with all the information. Thely is awesome!! More

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Thely is aways so pleasant. Excellent customer service. The service department,and staff are so helpful. Nice selection of cars also. I would highly reccomend her. Excellent customer service. The service department,and staff are so helpful. Nice selection of cars also. I would highly reccomend her. More

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Thely is amazing. This is my 2nd Nissan Altima I bought from her. I like buying car from her because she cares about me. She’s very helpful and understanding to my nee This is my 2nd Nissan Altima I bought from her. I like buying car from her because she cares about me. She’s very helpful and understanding to my needs. I highly recommend her to all my family and friends. If you ever need any new or used vehicle ask for Thely . She will help you Vaden Nissan of Hilton head team are very nice. And service department too. More

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Super helpful with the entire process start to finish. And after the purchase Thely was super helpful in getting some minor dents taken care of for free. Great team And after the purchase Thely was super helpful in getting some minor dents taken care of for free. Great team More

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Buying a car is easy. ....for most dealers. Vaden Nissan is different. Most dealers have higher rankings due to sales. They're all nice because they are trying to sell you ....for most dealers. Vaden Nissan is different. Most dealers have higher rankings due to sales. They're all nice because they are trying to sell you a car. Also true here, but Thely Daust (Telly) actually cares. She goes above and beyond and is very interactive with the service department. So, if you have a problem, or need something, she's all over it. Mark Eden (service advisor) along with the other guys, are the best. Communication is KEY and that's what I love about this place. I wish they would buy autonation down the street and clean house over there because autonation, especially Jaguar/Landrover doesn't give 2 shyts about you. I have 3 people that are very close to me who have dealt with Autonation (Jaguar Land Rover and Jeep) and they all say the same thing.... Autonation looks out for themselves and their bottom line and that's it, with absolutely no communication at all. My ex wife's car sat on their lot for over 8 weeks waiting for service. My car sat on the lot for over 2 weeks trying to get in touch with the service manager with no call backs at all. The service advisor would text back hours after I texted them and still no status update on my vehicle. I finally pulled the plug on them. I'm 55 and have bought Fords, Mazdas, Audi, Lexus, Nissan and I usually rate a dealership on service alone. Buying a car takes a couple hours, but service takes years of trust. Sales with Thely coincides with service and vice versa. I have a few friends and family members who have bought a car from Vaden Nissan and everyone of them has had a great experience. I just bought a 2023 Hyundai Tucson for my daughter from here and so glad I did because I have no worries knowing that Thely or Mark will take care of any issues if I have them. Thanks for being who you are Vaden. More

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Thely and the team were amazing in helping me get exactly what I wanted, definitely recommend! what I wanted, definitely recommend! More

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