Josh Hatfield

Josh at Andrews was great to deal with! Very happy with my purchase and the service! Very happy with my purchase and the service! More

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Josh was incredibly helpful and listened to what I was looking for. I’m very glad I chose to buy from Andrews Cadillac. looking for. I’m very glad I chose to buy from Andrews Cadillac. More

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This was a very enjoyable experience. Josh was helpful and very nice. The dealership was great to work with and made it easy on me. 10 out of 10! Josh was helpful and very nice. The dealership was great to work with and made it easy on me. 10 out of 10! More

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I don't usually write reviews, but this dealership earned it - especially Josh H. (Sales) and Robert F. (Service). Josh made the sales process smoother than my morning coffee. No gimmicks, no games, and j it - especially Josh H. (Sales) and Robert F. (Service). Josh made the sales process smoother than my morning coffee. No gimmicks, no games, and just honest communication, quick responses, and a genuinely effortless experience from start to finish. The guy's got sales skills and a conscience, which feels borderline illegal these days. I walked into the dealership just to check out a Cadillac listing.... and walked out an hour or two later with my Cadillac - which I'm absolutely loving. Robert, on the other hand, is basically customer service royalty. His attention to detail is unreal (in the best possible way). He followed up proactively, explained everything clearly, and made sure I felt like a priority, not a problem to fix. Even with his packed schedule, he managed everything with patience, humor, and a level of professionalism that's rare to find. Between the two of them, they turned what's usually a stressful process into something I'd genuinely recommend. Dealerships everywhere could learn a thing or two from these two. More

by shujaath Verified Customer Verified Customer

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I had the best experience purchasing my “new to me” Yukon XL. Buying a car at Andrew’s Cadillac was such an easy, stress-free experience. Josh was absolutely wonderful to work with—friendly, patient, and re XL. Buying a car at Andrew’s Cadillac was such an easy, stress-free experience. Josh was absolutely wonderful to work with—friendly, patient, and really made sure I felt taken care of. He explained everything clearly and kept the whole process simple and smooth from start to finish. I’ve bought cars before, but this was by far the easiest purchase I’ve ever made. If you’re looking for a Cadillac or a used vehicle and want a no-hassle, great experience, definitely ask for Josh Hatfield - you won’t be disappointed! More

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Straight up these guys are absolutely professional, knowledgeable and above and beyond one of the best dealerships I've ever had to work with and I'm not going to say for how many years I've been buyin knowledgeable and above and beyond one of the best dealerships I've ever had to work with and I'm not going to say for how many years I've been buying cars but the people at Andrew's are absolute standouts More

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We just had a GREAT car buying experience at Andrews Mt. Juliet! A very professional, low-pressure, and pleasant morning. Josh Hatfield and Joe Virgen were an absolute pleasure to work with. We'll recommend Juliet! A very professional, low-pressure, and pleasant morning. Josh Hatfield and Joe Virgen were an absolute pleasure to work with. We'll recommend this dealership to others, and definitely consider them for our next purchase. A++. More

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Josh was prompt and made our new vehicle purchase very easy and simple. I would recommend him to anyone looking to purchase a vehicle easy and simple. I would recommend him to anyone looking to purchase a vehicle More

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Josh was super professional, patient, and generous—offering us many great options to proceed with the lease. generous—offering us many great options to proceed with the lease. More

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Josh was incredible and extremely informative but not forward or aggressive which has happened to us in past ….only complaint is , we bought new car with 2k miles on it, showing 69% oil life remaining an forward or aggressive which has happened to us in past ….only complaint is , we bought new car with 2k miles on it, showing 69% oil life remaining and they weren’t able to give us a quick oil change to reset it to 100%. The price of car after taxes was over $65k….i just think that would of been a nice finishing touch for us or a extra free oil change coupon More

by nypddevildog Verified Customer Verified Customer

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