Josh Hoke Jr.

Laird Noller Hyundai responded

Thank you for being a loyal customer over the past 30+ years — we truly appreciate your continued support and trust in Laird Noller. We're glad to hear that most of your interactions were positive and that you’ve had good experiences with our service department. That said, we’re sorry to hear you were frustrated by the financing process and the additional fee. We understand how unexpected charges and financing requirements can create confusion and frustration, especially for longtime customers like yourself. We’d welcome the chance to speak with you directly to clarify the fee and discuss your concerns about the loan terms. Please feel free to reach out to us at CustomerConcerns@lairdnoller.com so we can look into this further. Your feedback is important to us, and we want to ensure your future experiences reflect the level of transparency and service you deserve.

Laird Noller Hyundai responded

Thank you for the kind words! We're glad to hear our team took the time to explain everything clearly and that you were seen quickly — that’s exactly the experience we aim to provide. We appreciate your trust and look forward to helping you again whenever you need us!

Laird Noller Hyundai responded

Thank you so much for the awesome feedback! We’re thrilled to hear you had a transparent and easy car-buying experience with us. Your recommendation means a lot! We look forward to helping you again in the future.

Laird Noller Hyundai responded

Thank you so much for the great review! We're thrilled to hear you loved your experience and that our team was able to make the process easy and enjoyable. It’s always our goal to help our customers feel confident and comfortable with their new vehicle. Enjoy your new ride, and don’t hesitate to reach out if you have any questions down the road!

Laird Noller Hyundai responded

Thank you for sharing your experience. We're sorry to hear about the challenges you faced in Topeka, but we're truly glad that our team in Lawrence was able to restore your confidence in both the vehicle and the Hyundai brand. It means a lot to know we could turn things around for you, and we look forward to being your trusted location for both sales and service moving forward!

Laird Noller Hyundai responded

Thank you so much for your great review! We’re happy to hear that Fabian made your experience smooth and hassle-free — that’s exactly what we strive for. We truly appreciate your business and hope to work with you again in the future!

Laird Noller Hyundai responded

Thank you for taking the time to review us. We're sorry you had a hard time getting in touch with us. Please feel free to reach out to customerconcerns@lairdnoller.com for anything in the future.

Laird Noller Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently had excellent service at our dealership. Our team truly values your support and is always here to ensure your needs are met with care and professionalism. We look forward to seeing you again soon!

Laird Noller Hyundai responded

Thank you so much for taking the time to share your kind feedback about our team! We're thrilled to hear that they all provide you with excellent service. Thank you for your business!

Laird Noller Hyundai responded

Thanks for sharing your thoughts about your experience with Laird Noller Hyundai. We appreciate your business and hope to see you again soon!