Josh Lever
Josh Lever at Platinum Volkswagen
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Josh Lever | Page 2

General Manager

Platinum Volkswagen

340 West Old Country Road
Hicksville, NY 11801

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36 Reviews
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36 Reviews

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36 Reviews of Josh Lever

December 14, 2020

Dealership Rating

Claimed that was uneducated. What a rude thing to say to a customer. Don't trust Josh a d platinum vw. They are not worth spending your hard earned money at! More

by Uneducated liar according to josh lever
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Steven Fox

Dec 14, 2020

Platinum Volkswagen responded

You have never stepped foot into Platinum until today. You serviced your car and went home to find all of the sudden your Uber screen was cracked. You then tried to lie to the service department. When you were denied there you looked up Josh the General manager so you can threaten him that you needed the screen to be fixed. After that you proceeded to write bad reviews as you stated in your email as you did not get your way. All over a 100 Uber screen that was already broken before Platinum touched your car.

Dec 15, 2020

Platinum Volkswagen responded

Corey you can try to play spin this to the public anyway you want. This is about a screen not anything else you called looking to fight everyone at Platinum your requests were all denied and now you want to show everyone how well you write. You were rude to my staff calling my service managers names. Then you wanted to fight with someone above my service manager you looked up the general manager, Your accusatory manner and your actions are not acceptable they way you handled your self in not acceptable. Your attacked my service manager on a personal level and then you continued to act towards the same way, the general manger on a personal level threatening bad reviews if Platinum did not fix your screen. You can write all the bad reviews you want however Platinum is not going to deal with this any further.

Dec 15, 2020

Uneducated liar according to josh lever responded

This is what the owner of Platinum VW said about me in an email; "That is why you drive Uber putting your education to work. The sad part is you're an outright liar, and you think you know facts but you're all wrong on all accounts. This will be my final communication with you. Thank you, Josh Lever General Manager Platinum Volkswagen D: (516) 342-7771 F: (516) 331-0000 W: PlatinumVW.com facebook twitter"

Dec 15, 2020

Uneducated liar according to josh lever responded

What a car salesman will say to protect his reputation. Read Platinums VW's reviews with their numerous LAWSUITS and decide for yourself!

Dec 15, 2020

Platinum Volkswagen responded

Please do check our reviews.

Dec 15, 2020

Platinum Volkswagen responded

Please don't swear on anyone's life that is not healthy. Like I said in all your ranting an raving no one here broke your Uber screen or they would have admitted it. You tune has changed to the public as yesterday you were demanding and accusing Platinum employees. If it was that important to you you would have checked at the time of pickup. We suggest with all your issues that you have that you return to your selling dealer. They will help you in the future. You still cannot drive a car leased or financed for Uber. So your still in the wrong with the bank and your warranty. Good luck.

Dec 15, 2020

Uneducated liar according to josh lever responded

I am a special education school teacher and i drive for Uber to help pay for mom's cancer treatment. I never lied to your dealership and i swear on my mother's life. I never wanted any reimbursement, just the admission that my vehicle's interior was damaged by your team.

Dec 15, 2020

Uneducated liar according to josh lever responded

BBB remains operational and focused on serving our business community. Read more. Platinum Volkswagen LLC New Car Dealers Contact Information 340 W. Old Country Road Hicksville, NY 11801-4102 http://www.platinumvw.com Customer Reviews 1.8/5 Average of 5 Customer Reviews

August 27, 2020

Dealership Rating

Whatever you do - do not use PLATINUM VW. The owner / general manager / car salesman, Josh Lever is a grade A xxxxxxx. Josh didn't like my 1 star google review. So he called me, cursed me out and told me More

by Dillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 27, 2020

Platinum Volkswagen responded

You put aftermarket parts in your car and your license was suspended we did the best to help you. The only one that cursed was you and we have the voicemail to prove your false comments. Your personal attacks will not be tolerated, as they are completely false statements.

Aug 27, 2020

Dillon responded

Josh and the Platinum VW team are again making false public statements. Your defaming statements are being documents. Keep coming. Josh is a liar, falsely claiming to not have cursed me out. I filed a police complaint and look forward to pursuing civil penalties.

July 29, 2020

Dealership Rating
Employee Rating

Awesome experience- Manny made it easy! The entire process was seamless. Manny answered any questions I had and made sure everything went smoothly. I'm looking forward to dealing with him again when m More

by kevin.bullwinkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Lucas , Bill Q

Jul 30, 2020

Platinum Volkswagen responded

Kevin, thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, and it's great to hear that Manny took such good care of you. We will share your comments with our team, and we look forward to working with you again. josh@platinumvw.com

April 20, 2020

Dealership Rating
Employee Rating

Amazing experience ! They stopped at nothing to make sure everything was good and I was happy. They made me feel very welcomed. Best volkswagen I have ever been to. More

by Xmellypoox
Recommend Dealer
Yes

Other Employees Tagged: Moses Quiroz, Tony Basile, Steven Fox , Rick !

Apr 20, 2020

Platinum Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's wonderful to hear that the service team went above and beyond for you. josh@platinumvw.com

April 16, 2020

Dealership Rating
Employee Rating

Excellent Service Every Single Time I've Leased a car. Been working with Platinum VW for over 10 years now, Best experience always, everyone is so accomodating and professional. Manny and Josh are the be More

by Ang1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Lucas , Doc I am forever in debt for the kindness you showed me when I first met you and leased a car with you. RIP pal

Apr 16, 2020

Platinum Volkswagen responded

Hi Ang, thank you so much for your positive comments about Platinum Volkswagen - Sales! We are always more than happy to assist you if anything else comes up. Take care!

February 29, 2020

Dealership Rating
Employee Rating

I would highly recommend for those who are a Volkswagen owners to Service your car for any needs because the service advisors are extremely helpful and honest people. More

by jcastillox5
Recommend Dealer
Yes
Feb 29, 2020

Platinum Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Volkswagen. Best- josh@platinumvw.com

January 24, 2020

Dealership Rating
Employee Rating

Always a great experience with Josh and John and Platinum VW! Reliable, fast and efficient service. Very happy every time I get my VW serviced. More

by HeatherBunny
Recommend Dealer
Yes

Other Employees Tagged: John Grossmann

Jan 24, 2020

Platinum Volkswagen responded

Hi Heather, Thank you for the kind words for Josh, John and the rest of our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We sincerely appreciate your business. Sincerely, Josh at Platinum Volkswagen josh@platinumvw.com

January 06, 2020

Dealership Rating
Employee Rating

Above and Beyond in every way I have purchased 9 vehicles from Platinum Volkswagon. Their support, selection, attention and service is well above expectations in every way. This More

by Licarabott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Lucas , Adam Cevallos

Jan 07, 2020

Platinum Volkswagen responded

Thank you for letting us know what a great job our staff did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Thank you for being a loyal customer, we appreciate your continued business. From, Josh @ Dealership: josh@platinumvw.com

November 12, 2019

Dealership Rating
Employee Rating

Manny Lucas our salesman and Platinum Volkswagen in Hicksville NY knows how to make anyone looking to lease or purchase an unbelievably SMART and ATTRACTIVE automobile very happy. Platinum Volkswagen s More

by orion00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2019

Platinum Volkswagen responded

We are very happy to her you love your car.

October 27, 2019

Dealership Rating
Employee Rating

Trusted neighborhood dealership I couldn’t be happier with all the help I got in purchasing my Tiguan. Platinum Vw gave me top notch service and the best deal. Highly recommended! More

by HeatherBunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: VILDAN Senadam , Bill Q, Neil

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