Josh Underwood

"My wife and I have been buying cars from Shawnee Mission..."

- beckiekarre Verified Customer

My wife and I have been buying cars from Shawnee Mission Hyundai for a long time and always had excellent service, good prices, and the little extra effort that made them great. The service, pricing, and extra effort we expected from them was actually even a step up. Everyone in the staff are terrific. The new management evidently appreciated the big shoes they would have to fill and made it happen. Micah, our salesman was very knowledgeable, helpful, and really made my wife feel comfortable with all of the features of her new car and every aspect of the sales process as it progressed. I will definitely be buying more cars from them. Thank you for a job very well done!

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"Good service and nice people! Had an issue with the..."

- marco_comeau Verified Customer

Good service and nice people! Had an issue with the invoice and helped me over the phone! Will continue going here to service my car.

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"My Sonata engine is locked up and Hyundai is replacing..."

- grant_m_nelson Verified Customer

My Sonata engine is locked up and Hyundai is replacing it. It's been three days and I'm still waiting on a loaner car. Not cool.

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"Overall, I give it five stars and keep your professional..."

- BWILLIE23 Verified Customer

Overall, I give it five stars and keep your professional approach. I would definitely recommend this service team for any of your Hyundai customers needing work performed.

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"Excellent communication. Called to let me know what was..."

- MARVWILSON Verified Customer

Excellent communication. Called to let me know what was needed and the cost.Called again to let me know it was finished and on the way home.

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"First time using service since purchasing my Kona end of..."

- MarshaG.. Verified Customer

First time using service since purchasing my Kona end of September. Love the valet service for sure! Scheduling for next day service online was great and quite convenient after getting back into town late the night before. Thanks!

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"Service area where you stand and talk to the service rep..."

- Dave Verified Customer

Service area where you stand and talk to the service rep is too small. It would be nice to spread the desks out and provide chairs for the customer. Otherwise a pleasant experience. I liked the email/text service updates.

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"There was a miscommunication with my service, which..."

- sporter23 Verified Customer

There was a miscommunication with my service, which happens, but Josh made sure I was taken care of without me needing to ask him to resolve the issue. This type of service will keep me returning to Reed to service my Hyundai.

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"The service was done quick and right, and it did not take..."

- sharpton96 Verified Customer

The service was done quick and right, and it did not take too long. The waiting area was clean and comfortable. Will be back again

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"I Went to have my oil changed and felt safe, everyone..."

- MEVANS0316 Verified Customer

I Went to have my oil changed and felt safe, everyone wore masks and kept a social distance. I will return this week for new tires. Thank you for your efforts

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