Joshua Lane
Joshua Lane at Serra Volkswagen

Joshua Lane

Service Manager

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

Contact Me
4.6
430 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

20 yrs, 5 mos

Specialties & Trainings

VOLKSWAGEN CERTIFIED

4.6

430 Reviews

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431 Reviews of Joshua Lane

October 02, 2025

Dealership Rating
Employee Rating

Always prefer service work to be done by the dealership. They are the most knowledgeable about the vehicle. They use Nissan parts More

by Walter67
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgewell

September 24, 2025

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Got me on the schedule within a week and found out what was going on within a few hours after dropping off. More

by tjweber23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgewell

September 20, 2025

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Thank you for your great service. The service so was fast n awesome. I would recommend. More

by jenkinscorneshia2
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

September 15, 2025

Dealership Rating
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Very professional and responsive services team. My car issue was resolved in a timely manner. More

by ralsenan
Service Price Transparency
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Recommend Dealer
Yes

September 12, 2025

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Service have always been excellent . the team have always been awesome and on point thank you More

by memvharris
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Recommend Dealer
Yes

September 12, 2025

Dealership Rating
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Very personable customer service folks. Explained everything In an easy way to understand. Actually remembered me from a previous time vehicle was in for work. More

by whoppers1975
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgewell

September 05, 2025

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Terrible customer service and urgency. Took several days to fix a problem that they could have fixed the first time if they did their job correctly. More

by gerald09192000
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Scott Fuller

September 04, 2025

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Great job Good work Excellent car of my car Nice waiting room Great salesman Drea More

by mrslankford10.ml
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

August 29, 2025

Dealership Rating
Employee Rating

Always a great experience with Joe and the rest of the staff. Just wished they had more offer on services More

by chirptarbaby
Service Price Transparency
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Recommend Dealer
Yes

August 27, 2025

Dealership Rating
Employee Rating

Great Customer Service. We are very satisfied with service. Always satisfied . We will recommend your service to our family. More

by stephens446
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

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