Joshua Lane

The service manager and the other girl at the desk were fantastic. Very professional and the place was busy. Great customer service. fantastic. Very professional and the place was busy. Great customer service. More

by newwoman1966 Verified Customer Verified Customer

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My oil light came back on in they fix it right away did not take long at all not take long at all More

by andreal Verified Customer Verified Customer

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The service department opened on time. I had a 7AM appointment and they were finished about 9AM I had a 7AM appointment and they were finished about 9AM More

by DWSPINGRAM Verified Customer Verified Customer

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I have no complaints . I had a nice experience and didn’t wait too long . I had a nice experience and didn’t wait too long . More

by juanell_cox Verified Customer Verified Customer

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I had a great experience with my service. and any questions I had were answered. They got to me on time even with me being early . and any questions I had were answered. They got to me on time even with me being early . More

by chard_gholston Verified Customer Verified Customer

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Excellent customer service. Friendly people. I did a walk-in appointment for routine service and I got in and out fast. Friendly people. I did a walk-in appointment for routine service and I got in and out fast. More

by chris.d.finney Verified Customer Verified Customer

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Worst service department we’ve ever dealt with! They lied about the issues with our car, did not fix the issues! Finally the real issues were taken care of by another dealership after having it tow They lied about the issues with our car, did not fix the issues! Finally the real issues were taken care of by another dealership after having it towed a second time. We will never recommend Serra Volkswagen to anyone! They treat you like an idiot and take your money! More

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I was in and out very quick and I have no complaints it was a very good experience was a very good experience More

by timothyadamlovell1984 Verified Customer Verified Customer

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Service was very quick and helpful. The assistance at the front desk was phenomenal and they got me in and out. I absolutely love the service that’s been provided. The assistance at the front desk was phenomenal and they got me in and out. I absolutely love the service that’s been provided. More

by christianhill0016 Verified Customer Verified Customer

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i love the service that i received from serra volkswagen and would be coming back again and would be coming back again More

by malaijiajade Verified Customer Verified Customer

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