Joshua Lane
Joshua Lane at Serra Volkswagen

Joshua Lane

Service Manager

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

Contact Me
4.6
429 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

20 yrs, 4 mos

Specialties & Trainings

VOLKSWAGEN CERTIFIED

4.6

429 Reviews

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429 Reviews of Joshua Lane

September 20, 2025

Dealership Rating
Employee Rating

Thank you for your great service. The service so was fast n awesome. I would recommend. More

by jenkinscorneshia2
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

September 15, 2025

Dealership Rating
Employee Rating

Very professional and responsive services team. My car issue was resolved in a timely manner. More

by ralsenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 12, 2025

Dealership Rating
Employee Rating

Service have always been excellent . the team have always been awesome and on point thank you More

by memvharris
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 12, 2025

Dealership Rating
Employee Rating

Very personable customer service folks. Explained everything In an easy way to understand. Actually remembered me from a previous time vehicle was in for work. More

by whoppers1975
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgewell

September 05, 2025

Dealership Rating
Employee Rating

Terrible customer service and urgency. Took several days to fix a problem that they could have fixed the first time if they did their job correctly. More

by gerald09192000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Fuller

September 04, 2025

Dealership Rating
Employee Rating

Great job Good work Excellent car of my car Nice waiting room Great salesman Drea More

by mrslankford10.ml
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

August 29, 2025

Dealership Rating
Employee Rating

Always a great experience with Joe and the rest of the staff. Just wished they had more offer on services More

by chirptarbaby
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

August 27, 2025

Dealership Rating
Employee Rating

Great Customer Service. We are very satisfied with service. Always satisfied . We will recommend your service to our family. More

by stephens446
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

August 21, 2025

Dealership Rating
Employee Rating

I had a great and wonderful experience with serra they were very nice and detailed about the issue I was having with my car. More

by lakeithadunham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgewell

August 16, 2025

Dealership Rating
Employee Rating

I was satisfied with my visit, the service was very well and I was attended very quickly. More

by meritabravo1234
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

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