Joshua Otstot | Page 7

I had a great experience when buying my first car through Beau Townsend. Josh Otstot found the exact car I was looking for and had it there in less than a week. Ken Emrick was a great help and very patient i Beau Townsend. Josh Otstot found the exact car I was looking for and had it there in less than a week. Ken Emrick was a great help and very patient in getting my ford financing set up. I was hesitant in buying from such a large dealership in fear of getting looked over but they were great in explaining my financing and specs of my new fusion. I love this car and I would definitely recommend this dealership. More

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My new car Great experience, very fast didnt take all day . Big thanks for following me home with my new car. Very friendly and no run arounds, i appreciate that Great experience, very fast didnt take all day . Big thanks for following me home with my new car. Very friendly and no run arounds, i appreciate that very much. Will shop for a new car there again. More

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Joshua took great care of me after a VERY poor experience with a used card rep at the dealership. I spent 3 weeks telling everyone how I felt and Joshua did not try and 'circle the wagons' when I explained m with a used card rep at the dealership. I spent 3 weeks telling everyone how I felt and Joshua did not try and 'circle the wagons' when I explained my experience to him. He is an asset to the dealership and he literally saved me from retelling my story for years to come. You spend a lot on advertising but one bad experience can spread like wildfire and I will be sure to tell everyone that Joshua is the one to talk to if they are looking for a new car. More

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I came not to buy but to look. Didn't want to purchase until summer but after test driving a used loaded focus I fell in love. My husband and I do not have a history of enjoyable car shopping to purchase until summer but after test driving a used loaded focus I fell in love. My husband and I do not have a history of enjoyable car shopping togetherness. He was trying to be good and stay out of it. We should have communicated better. We both thought that we were getting 1,000 dollars for our trade in and so when we found out we were only given 500 he got pretty upset. If he had insisted on looking at the paperwork we wouldn't have gotten as far into the deal as we had when we found out. But he was being good and backing off. The day before we signed paperwork he repeatedly asked for an appraisal but I was focused on the article of my affection The CAR! I think if someone other then the salesman is going to appraise the trade in it would be better to have known that up front and perhaps the salesman would be better off to not estimate. The salesman has insisted on sending us a check for the additional 500 dollars, this is very generous but not necessary, it is as much my fault for getting so caught up in the car that I ignored the numbers. We are extremely pleased with our purchase and very happy with the efficiency and friendliness of your staff. I went back to look at the service area and customer area before I signed and I liked what I saw there too. Am looking forward to bringing my little focus in for service. More

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Josh Otstot leased me my 2011 vehicle, stayed with me during the 3 years via phone to see how the vehicle was performing, called me in advance that Lincoln had a early lease end deal and then walked me t during the 3 years via phone to see how the vehicle was performing, called me in advance that Lincoln had a early lease end deal and then walked me through the new 2014 lease. Couldn't make having a car by Bea Townsend any better. The service department was great through the first 3 year lease. More

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I appreciated the personal service and attention from Josh, Jamie and Kenny! The car selection and purchasing process was very smooth as well as convenient for my schedule. Thank you, Alan Josh, Jamie and Kenny! The car selection and purchasing process was very smooth as well as convenient for my schedule. Thank you, Alan More

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Josh was very attentive and patient sa I worked through the car options I was deciding upon. We came to a fair number quick. Chris was also easy to work with valued my time and did not drag out the punis the car options I was deciding upon. We came to a fair number quick. Chris was also easy to work with valued my time and did not drag out the punishing forms too long. Described services I may be interested in and was not awkwardly pushy. Good experience. Glad to live in Vandalia and buy in Vandalia. More

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This is the third vehicle I have purchased from Beau Townsend. Very pleased with the service I received and how fast I had my keys in hand. They went all the way to Zanesville to get me the truck I want Townsend. Very pleased with the service I received and how fast I had my keys in hand. They went all the way to Zanesville to get me the truck I wanted and I'm really happy with it! More

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The first time we went in we spoke with a tall man who said we absolutely couldnt get the truck we wanted for $400 - $425 a month. He didn't even try. A few days later we went to josh who sold me my first said we absolutely couldnt get the truck we wanted for $400 - $425 a month. He didn't even try. A few days later we went to josh who sold me my first car and long story short we got the truck we wanted for $429 a month (we got the extended warranty). We will always go back to josh for vehicles. More

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The service was friendly and fast without feeling pressured to buy. This was by far the smoothest auto purchase I have ever made. I also appreciate the fact that there was no pressured sales pitch pressured to buy. This was by far the smoothest auto purchase I have ever made. I also appreciate the fact that there was no pressured sales pitch during the finance process. More

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