Joshua Shepard
Joshua Shepard at Clay Cooley Hyundai of Rockwall

Joshua Shepard

Sales Rep

Clay Cooley Hyundai of Rockwall

1540 Interstate Hwy 30
Rockwall, TX 75087

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4.5
20 Reviews
4.5

20 Reviews

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20 Reviews of Joshua Shepard

June 06, 2025

Dealership Rating
Employee Rating

Excellent customer service. It made me feel like I was right at home. Good job. More

by Edkrajca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 30, 2025

Dealership Rating
Employee Rating

Elias added a Protection package to the loan without telling me the price of it. At 1800 I would have asked about it and tried to get it removed for a lower price. More

by HHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Carbajal

April 24, 2025

Dealership Rating
Employee Rating

Everyone is so nice and very helpful. Make buying a car easy, even the paperwork More

by ladydebbiec
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 03, 2025

Dealership Rating
Employee Rating

They scammed me into buying the car which we agreed on $24k inclusive of all taxes to $35k where all the online documents has my forged signatures where is no mention of the finance company my car is loan More

by N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

April 02, 2025

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Employee Rating

Prompt service, courtesy and done on time. The staff is knowledgeable and respectful. Pleasant surprise to the car wash at the end! More

by JEWLDOG2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Buzzetta, Quincy

March 29, 2025

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Employee Rating

Friendly and knowledgeable associates made this car buying experience one of the best. Kudos to all who were involved. More

by tico7700
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Elias Carbajal

March 27, 2025

Dealership Rating
Employee Rating

They are phenomenal! I live out in the country, no big dealerships nearby. I drove an hour and a half To CC Hyundai of Rockwall. I was very impressed with the selection More

by neldawin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Clementi , Jose Castillo, Derek VanFlenner

March 13, 2025

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Employee Rating

They all scammed me royally! Joshsua clearly mentioned $24kOUD and now they r making all fake documents for $35k. I have been trapped More

by N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gene Preskitt

February 26, 2025

Dealership Rating
Employee Rating

My blinkers on the mirrors don’t work and I told the service representative. Why do you charge a fee when you pay with a debit or credit card. More

by george.bolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 18, 2025

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Employee Rating

Forced GPS at $1,000, forced contract to allow personal info be sold, snuck in contract that allows cancellation then wouldn’t allow cancelation. More

by robert.dorman2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cody Denton , Abe was okay.

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