Joshua Smith
Joshua Smith at Murgado Lincoln of Chicago

Joshua Smith

Service Advisor

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

Contact Me
4.5
70 Reviews
4.5

70 Reviews

Write a Review

70 Reviews of Joshua Smith

August 04, 2025

Dealership Rating
Employee Rating

Quick, I was notified of the process and update of the recall of my vehicle since the beginning of. More

by anita72410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Murgado Lincoln of Chicago responded

Thanks for the great review! We're thrilled to hear you had a five-star experience. We look forward to serving you again soon!

July 31, 2025

Dealership Rating
Employee Rating

Was greeted as soon as I got there. Very clean and service was great and officiant More

by carloscortes913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Murgado Lincoln of Chicago responded

Thank you for your review! We’re glad to hear you had a great experience and appreciated our clean facility and efficient service. We look forward to serving you again at Murgado Lincoln!

July 28, 2025

Dealership Rating
Employee Rating

It was not the best experience . I called in to get my car service. I was told to bring it in, then when I got there. They told me it was going to be 3 or 4 days before they got to i More

by Ronwalkersr
Recommend Dealer
No

Other Employees Tagged: Joshua Smith

Aug 01, 2025

Murgado Lincoln of Chicago responded

We're sorry to hear about your experience. Please reach out to us directly so we can discuss and make this right. Thank you.

July 27, 2025

Dealership Rating
Employee Rating

Excellent help by polite staff. Our old car has an insurmountable issue, im delighted to report that the technician reviewed and tried to solve problem anyway! More

by SALLY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Randy Holder , I don’t remember their names.

Aug 01, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad our technician went the extra mile to help. We appreciate your trust in Murgado Lincoln!

July 27, 2025

Dealership Rating
Employee Rating

Clean and comfortable waiting area, I appreciate the chargers and drinks. Car washings seem to be a bit random if they are done or not. More

by jessnelz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Randy Holder

Aug 14, 2025

Murgado Lincoln of Chicago responded

We’re glad you enjoy our clean and comfortable waiting area and the amenities. We’ll review our car wash process to make it more consistent for all customers.

July 23, 2025

Dealership Rating
Employee Rating

Everyone at the dealership was kind and courteous with me and the service was grear More

by jocekmiyata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Garcia, Josue Barrios

Jul 25, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We’re delighted to hear everyone treated you with courtesy and that you had a great service experience. We look forward to serving you again!

July 21, 2025

Dealership Rating
Employee Rating

I have always come to this dealership even when then have switched over, great service and friendly staff. More

by Hawksgirl1
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith

Jul 22, 2025

Murgado Lincoln of Chicago responded

Thank you for your loyalty! We’re grateful you’ve stuck with us through the changes and continue to enjoy our friendly service. We look forward to seeing you again soon!

July 17, 2025

Dealership Rating
Employee Rating

It was very clean, quick service and they let me know what was wrong with my car very quickly. Over all great place to get your car checked out! More

by hidalgoromero17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Randy Holder

Jul 22, 2025

Murgado Lincoln of Chicago responded

Thank you, Hidalgo! We’re happy to hear you experienced quick, clear, and clean service. We appreciate your kind words and look forward to helping you again!

July 06, 2025

Dealership Rating
Employee Rating

Good job I’m recommend my partner por a you job is excellent because my car only end this dealer going always More

by gonzalomirandamxd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Randy Holder

Jul 11, 2025

Murgado Lincoln of Chicago responded

Thanks for the great review and your loyalty. We hope to serve you again soon!

July 04, 2025

Dealership Rating
Employee Rating

Professional and courteous service advisor. Great work by service crew. Attention to detail was excellent. More

by stevemoore10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Randy Holder

Jul 11, 2025

Murgado Lincoln of Chicago responded

We appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

1
...

Dealership Inventory (58 Vehicles)

new 2024 Lincoln Nautilus car, priced at $64,400
2024 Lincoln Nautilus
new
Lustrous Gray Metallic Clearcoat exterior
Automatic
All-wheel Drive
new 2025 Lincoln Corsair car, priced at $52,745
2025 Lincoln Corsair
new
Harbor Gray Metallic Clearcoat exterior
Automatic
All-wheel Drive
new 2025 Lincoln Nautilus car, priced at $65,183
2025 Lincoln Nautilus
new
Infinite Black Metallic Clearcoat exterior
Automatic
All-wheel Drive
new 2025 Lincoln Nautilus car, priced at $55,113
2025 Lincoln Nautilus
new
Silver Radiance Metallic Clearcoat exterior
Automatic
All-wheel Drive
new 2025 Lincoln Aviator car, priced at $69,685
2025 Lincoln Aviator
new
Infinite Black Metallic Clearcoat exterior
Automatic
All-wheel Drive
new 2025 Lincoln Corsair car, priced at $55,545
2025 Lincoln Corsair
new
Pristine White Metallic Tri-Coat exterior
Automatic
All-wheel Drive