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Audi of Charlotte Q7 Purchase I worked with Walter Shelton and found him to be knowledgeable, courteous and responsive in a very professional manner. The follow up has been prompt. I worked with Walter Shelton and found him to be knowledgeable, courteous and responsive in a very professional manner. The follow up has been prompt. More

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Great people with great cars I've been taking my car here for Service for years and have found the experience to be great. The Service Advisors are knowledgeable and able to clea I've been taking my car here for Service for years and have found the experience to be great. The Service Advisors are knowledgeable and able to clearly explain any issues. They also keep you informed of the progress. Charles has been my trusted advisor for my last few visits, but yesterday, I learned I needed to make a very large repair or invest in a new vehicle. Charles introduced me to Walter, who had the patience of a saint. Since I wasn't anticipating a new vehicle when I walked in (although have always known my next car would still be an Audi), I had a lot of questions about the models, wanted to drive a couple, needed time to calculate payment options that work for me, etc. Through it all, Walter conversed WITH me (not talked AT me) to answer the questions, provide his own guidance/feedback, and he worked to help get me to a place I needed to be in order to buy my new car. Along the way, other employees came by to refresh drinks, ask how things are, and just generally make the experience pleasant even though I was stressed. If you're thinking about Audi, or even if you're not, I'd highly recommend this dealership. More

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My experience of Audi Charlotte. Always a great experience in visiting the dealership and working with Bill Atkins and Kenny Blackwelder. They have always taken great care of me as if Always a great experience in visiting the dealership and working with Bill Atkins and Kenny Blackwelder. They have always taken great care of me as if I am their most important customer....whether it is helping me schedule a quick appointment, secure a loaner, dropping my car off at my house, etc. And I just met Will Vinson who was very helpful to me regarding my last service visit and planned preventative maintenance. I feel very much a part of the Audi family because of the way that Audi Charlotte treats their customers! More

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2018 SQ5 It took us a couple days to finalize the deal but we’re loving the SQ5 Walter sold us! He was patient and took us on an awesome test drive! It took us a couple days to finalize the deal but we’re loving the SQ5 Walter sold us! He was patient and took us on an awesome test drive! More

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Agile and Delivered I knew what I wanted. And I need to wait for the 2019 A6’s to hit the floor. Throughout the fall Walter shepherded me through. As manufacturing gave u I knew what I wanted. And I need to wait for the 2019 A6’s to hit the floor. Throughout the fall Walter shepherded me through. As manufacturing gave us some swists, Walter and the team landed me in the car I wanted. The new A6 is everything the reviews said it would be: stellar. I couldn’t be happier. More

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Great Audi A4 deal, excellent customer service Mr. Shelton is an amazing person with outstanding customer service skills, I was amazed by the quality of every aspect of the process. I would definit Mr. Shelton is an amazing person with outstanding customer service skills, I was amazed by the quality of every aspect of the process. I would definitely recommend to go to Audi of Charlotte for everyone. Before Audi I went through most of the premium dealerships in Charlotte, but Audi is something else, it is outstanding. More

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Informative but not personable Walter walked up to me as I was looking at the used Audi's and the first words out of his mouth after I asked if I could test drive a car was "I'm sur Walter walked up to me as I was looking at the used Audi's and the first words out of his mouth after I asked if I could test drive a car was "I'm sure you would love to drive a 60 thousand dollar car but my time is really valuable...". I had a pleasant experience with other employees here but I wasn't impressed with his car-side manner. I hope me taking my business further north helps him learn some small lesson about not reading a book by his cover. More

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Fantastic Experience! From the moment we met Walter walking into the showroom, until the minute we drove off the lot with our new vehicle, our experience was an absolute jo From the moment we met Walter walking into the showroom, until the minute we drove off the lot with our new vehicle, our experience was an absolute joy! Walter was personable, fun, applied no pressure to make the decision before we were ready, and helped us navigate the buying process from start to finish. Peppi's assistance in financing our purchase was spot-on as well. Will buy from Audi of Charlotte and Walter again! More

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Awesome Dealership! Loved Walter enthusiasm! He loaded a song playlist of his on the car which made my test drive memorable and I couldn't leave without it! Loved Walter enthusiasm! He loaded a song playlist of his on the car which made my test drive memorable and I couldn't leave without it! More

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Professional and Inviting Very pleasant dealership experience. Welcoming, professional, personable, and courteous staff. Staff understood my wants and needs and did not attempt Very pleasant dealership experience. Welcoming, professional, personable, and courteous staff. Staff understood my wants and needs and did not attempt to upsell me on a vehicle I didn't want or need. Clean and convenient. More

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