182 Reviews
Write a ReviewDealership Experience
6 yrs, 9 mos
Industry Experience
8 yrs, 5 mos
Specialties & Trainings
Audi Certified Brand Specialist
AUDI
182 Reviews of Joy Tayco
August 24, 2018
Audi of Charlotte Goes Above and Beyond This week I picked up an Audi TTS from Audi of Charlotte. I am an automotive enthusiast with an eye for detail when it comes to cars, and this is perh This week I picked up an Audi TTS from Audi of Charlotte. I am an automotive enthusiast with an eye for detail when it comes to cars, and this is perhaps my 15th Audi—most all of which have been from Audi of Charlotte. My experience this time, as it has been in the past, was phenomenal from start to finish with the fine people there—in particular with Walter Shelton in sales, Joe DeMatteo in management, Peppi Bonocore in finance, and Kyle Andes in delivery. Each one of them went above and beyond to make me happy, and to make the experience—and my car—truly memorable and exceptional. On the occasions in the past where I've worked with or reached out to other Audi dealers in the region, none have compared in terms of friendliness, integrity, care and overall satisfaction. I wholeheartedly recommend the dealership, and the team there. Put simply: If I'm getting an Audi, I'm getting it from Audi of Charlotte. More
Other Employees Tagged: Peppi Bonocore , Kyle Andes, Joe DeMatteo
August 16, 2018
Great day at Audi My buying experience with Audi of Charlotte was FANTASTIC! Walter Shelton did a fantastic job making sure that my Q7 was delivered in perfect conditi My buying experience with Audi of Charlotte was FANTASTIC! Walter Shelton did a fantastic job making sure that my Q7 was delivered in perfect condition to me. He went above and beyond to make sure that my experience was second to none! More
Other Employees Tagged: Peppi Bonocore , Ariana Javidi
August 09, 2018
Walter was good to work with This is our third Audi and the second that we have purchased through Walter. Walter was pleasant, helpful, knowledgeable and friendly. It was a pleas This is our third Audi and the second that we have purchased through Walter. Walter was pleasant, helpful, knowledgeable and friendly. It was a pleasant experience and I’m sure we will be calling on Walter again. More
July 31, 2018
Great service Didn't know much about Audi cars but Walter did a wonderful job at explaining what sets Audi apart from some of the other German cars, All of my quest Didn't know much about Audi cars but Walter did a wonderful job at explaining what sets Audi apart from some of the other German cars, All of my questions were answered. Dealership was efficient with paperwork. Great customer service even after I bought the car, More
July 30, 2018
Delighted customer - Walter, you are the man!!! Clear demonstration of the vehicle - features, driving dynamics and great customer focus before, during and after the sale when I visit the showroom. Clear demonstration of the vehicle - features, driving dynamics and great customer focus before, during and after the sale when I visit the showroom. Of course not to mention great offer from the dealership as well. Cheers and will recommend this dealership to others. More
Other Employees Tagged: Peppi Bonocore
June 21, 2018
Audi SQ5 Great experience with Walter at the dealership. Very informative and sold me on Audi. When I buy another one I hope he is still there to show me the Great experience with Walter at the dealership. Very informative and sold me on Audi. When I buy another one I hope he is still there to show me the way. More
Other Employees Tagged: Marcus Robbins , Kyle Andes, Jim Mangano
June 14, 2018
Dry knowledgeable about their product Thanks for making the purchase of our new car so easy. Everyone worked well together so Mike and I. could purchase a new car with Co fidence. Thanks for making the purchase of our new car so easy. Everyone worked well together so Mike and I. could purchase a new car with Co fidence. More
Other Employees Tagged: Marcus Robbins , Richard Gouhin
June 08, 2018
Walter is Amazing! Walter made my Audi experience so special and memorable! He was always available by text or phone or email at all times and out all hours of the day Walter made my Audi experience so special and memorable! He was always available by text or phone or email at all times and out all hours of the day or night! I remember texting him once freaking out that I was going to go above my mileage for my lease and he quickly calmed me down and made me feel at ease. I would 100% recommend Audi of Charlotte, but more importantly I would recommend Walter as a superb salesman, a kind and generous friend and a joy to be around. I will never delete his phone number from my phone :-) Thank you so much Walter! More
June 04, 2018
Our Family Purchase of Pre-Owned Audi Q7 I had a very positive experience with The Audi of Charlotte dealership. Erica helped with the very first contact from the Audi website and gave me the I had a very positive experience with The Audi of Charlotte dealership. Erica helped with the very first contact from the Audi website and gave me the credit application. When I went to the dealership, Walter had a very friendly, entertaining and professional personality. Finally, when we went to the financing department Marcus handled the paperwork quickly and accurately. My family and I will go to them again for Audi's. Thank you! More
Other Employees Tagged: Marcus Robbins , Erica
June 04, 2018
Very friendly and knowledgeable Walter spent a great deal of time with us. He really listened to our needs and helped us get the vehicle that was right for us.....and service after Walter spent a great deal of time with us. He really listened to our needs and helped us get the vehicle that was right for us.....and service after the sale has been fantastic. We highly recommend buying an Audi from Walter! More
Other Employees Tagged: Kyle Andes

