Joyce Mohun
Joyce Mohun at Upstate Chrysler Dodge Jeep RAM
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Joyce Mohun | Page 4

Vice President

Upstate Chrysler Dodge Jeep RAM

125 Prospect St
Attica, NY 14011

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4.8
38 Reviews
4.8

38 Reviews

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38 Reviews of Joyce Mohun

June 16, 2023

Dealership Rating
Employee Rating

I was treated poorly as a group by the sales manager, a service rep and the owner on two issues I had with the vehicle. Instead of once asking what I wanted all they did was argue with me about how they we More

by kyledoherty523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Dugas , Austin MacKay

June 15, 2023

Dealership Rating
Employee Rating

Transaction was easy. Covering features was done well. Could be better at follow up for post delivery questions. More

by kozmo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin MacKay

Jun 15, 2023

Upstate Chrysler Dodge Jeep RAM responded

Thank you for the review. We are SO sorry about the follow up. We value each and every customer we have and do not want you to think we don't care. I will have a team member reach out to follow up with any questions you may have.

June 14, 2023

Dealership Rating
Employee Rating

Easiest car buying process ever. Great selection and no high pressure tactics. very honest and upfront pricing. More

by Michael G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madison Bork , Austin MacKay

Jun 15, 2023

Upstate Chrysler Dodge Jeep RAM responded

Michael, thank you for the great review. We appreciate it! We hope you are enjoying the new Terrain!

May 18, 2023

Dealership Rating
Employee Rating

Very friendly staff,everyone there was very helpful will definitely be sending family and friends there to purchase there next vehicles super excited i found this dealership More

by Concrete132
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Doherty, Chris Dugas, Tina Corke, Madison Bork, Valerie Wooton , Carrie Bradley, Eric Kirzenstein

May 18, 2023

Upstate Chrysler Dodge Jeep RAM responded

Thank you so much for the great review! We are so glad your experience was great and we look forward to doing business in the future again! Enjoy the new ride.

February 17, 2023

Dealership Rating
Employee Rating

It’s nice not being pressured into things. I’ve always had a good experience at upstate Attica. More

by steve.slazak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madison Bork , Eric Kirzenstein

September 17, 2022

Dealership Rating
Employee Rating

Great place to deal with! Their salesmen are very knowledgeable and super friendly! Didn’t once feel like I was being pushed to buy something, they were most concerned with he More

by Sethy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Doherty, Chris Dugas, Tina Corke , Carrie Bradley, Ryan George, Conor Holmes, Eric Kirzenstein, Tim McJury

July 05, 2022

Dealership Rating
Employee Rating

Eric was a pleasure to work with and made this purchase a real pleasure. My wife and I are both very happy about the entire transaction 😄 More

by drobins8
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kyle Doherty , Eric Kirzenstein

June 16, 2022

Dealership Rating
Employee Rating

Courteous techs, fast service. Communication needs improvement. Had ordered tires in November and I had to call in to see if they had arrived. It worked out ok but an update would More

by JLGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Dugas , Frank B

Jun 18, 2022

Upstate Chrysler Dodge Jeep RAM responded

We agree that communication is vital to our business's success and strive to be better every day. Thank you and we appreciate your business.

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