Juan Contreras

My sales team was wonderful, fast and efficient and communication was great. However days after I left with my new vehicle I was advised the VIN number on all my financial documents was incorrect and n communication was great. However days after I left with my new vehicle I was advised the VIN number on all my financial documents was incorrect and needed to come back in to re sign everything. I’m lucky I wasn’t pulled over and got into trouble. I’m glad the mistake was caught and taken care of. I was given the correct VIN for my insurance originally and had the correct vehicle, but somehow it was mixed up during the exchange. More

by kaedwards8215 Verified Customer Verified Customer

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The finance dept blew the hole deal we were pre approved and add stuff now wanted to the tune of $5.000 insurance on electrical motor xxxx we told we didn't want and add stuff now wanted to the tune of $5.000 insurance on electrical motor xxxx we told we didn't want More

by VANCWAY1 Verified Customer Verified Customer

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I had a great experience with Juan he was really great help and very detailed with information I wasn’t planning on getting a car that day but he definitely sold me and I’m very happy with my new Honda so help and very detailed with information I wasn’t planning on getting a car that day but he definitely sold me and I’m very happy with my new Honda so far I’ve had no issues and very satisfied with his service! More

by Jade C. Verified Customer Verified Customer

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Quality service throughout the whole process from Juan, our product specialist, to BT in finance. Came in looking to trade our SUV for a smaller sedan & were able to do just that -- given fair trade in val our product specialist, to BT in finance. Came in looking to trade our SUV for a smaller sedan & were able to do just that -- given fair trade in value and all. Also, KNICKS IN FIVE #CHAMPS ! More

by netorma26 Verified Customer Verified Customer

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Would never buy a car from Honda of Sarasota again or recommend them to family or friends Extremely pushy and we ended up with a car we hate recommend them to family or friends Extremely pushy and we ended up with a car we hate More

by PMILENKI Verified Customer Verified Customer

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Juan was awesome from the start. Straight forward, no weird car salesman pushy vibes. It felt like we were just dealing with a friend. He listened well, answered all questions and ha Straight forward, no weird car salesman pushy vibes. It felt like we were just dealing with a friend. He listened well, answered all questions and handled everything in a timely manner. No games no bull. Straight to the point. I've been to a lot of dealerships over the years and come out very frustrated and wasted a lot of time. My experience with Juan was the complete opposite! I'd highly recommend Juan to anyone I know looking for a vehicle! More

by tattooant29 Verified Customer Verified Customer

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When I picked up the car it was not as clean as I had hoped. hoped. More

by fenderl1978 Verified Customer Verified Customer

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Kaleigh P, outstanding communication from the first contact through to hand off to Juan C Juan C, courteous, friendly and very helpful, from his introductory hand shake until he wished me the best contact through to hand off to Juan C Juan C, courteous, friendly and very helpful, from his introductory hand shake until he wished me the best (when he dropped me off at my residence). I’m extremely impressed that Juan set up for vehicle transport to NJ. Craig H, made the finance journey painless! REALLY!!! To your crew, each step of the process was handled with pride! Thank you, Rich Basiaga More

by rjb714 Verified Customer Verified Customer

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I told my sales person that I had my own license plate that I would transfer over, that was not communicated to the finance person. When I asked the finance person about this, his reply was nobody told me that I would transfer over, that was not communicated to the finance person. When I asked the finance person about this, his reply was nobody told me. In texting to the sales person during the sales process I asked him if his sales manager would put something in writing regarding a repair being done and he said yes. Then the story changed. I asked the sales person to have the advertisement sticker removed from the back of the vehicle to which he said yes. When I came to pick the car up, it was still there. I have pictures. When I sent the picture to the sales Person, he replied back that he had removed it himself and was upset because of my rating, then he deleted the text. So I resent him the picture again showing the sticker still being on the back of the car. The general manager, nice guy sent an email to the finance guy asking him to email me my paperwork, I was copied on that email, a few days went by. There was no reply so I circled back around to the GM and then I did receive the paperwork from the finance person. More

by michael0493 Verified Customer Verified Customer

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My experience with Juan C and Brian Roche was truly incredible. I never knew how much fun it would be to buy a car. I was at the dealership for most of the day and I was well taken care of the entire t incredible. I never knew how much fun it would be to buy a car. I was at the dealership for most of the day and I was well taken care of the entire time. It was more than just buying a car , it was the Honda experience I was introduced to. I’m a big Honda guy now !!! More

by alekpoveromo Verified Customer Verified Customer

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