Juan Lemus | Page 8

I'm pleased with the deal I received on my trade-in/new purchase. The bargaining was as expected and cordial. However, I was offended when the key to my trade-in Odyssey was taken and withheld from me befo purchase. The bargaining was as expected and cordial. However, I was offended when the key to my trade-in Odyssey was taken and withheld from me before the deal was reached to insure I couldn't leave the dealership. Something, BTW I had no intension of doing. If that's a standard sales tactic, I'd suggest it be dropped. If a salesman can't recognized good old fashioned hard bargaining from the customer he might be in the wrong profession? Because of this, even with a deal acceptable to me, I was a heartbeat away from shutting it down, retrieving my key, and looking for another Honda dealer. I bought my Odyssey from Selma Honda in 2019 and had it serviced there since, superb service and treatment the entire time. Selma's folks went way out of their way to take care of my family's special needs. This new sales tactic then, would have changed that history. More

by GLH0030 Verified Customer Verified Customer

Print

It was good thank you for your time and your help with the process of my new car hope everything went smoothly and that you have a great day the process of my new car hope everything went smoothly and that you have a great day More

by consuelogarza1 Verified Customer Verified Customer

Print

Great customer service very helpful, informative and patient Jonathan was a great help selecting a car for my wife I would go back patient Jonathan was a great help selecting a car for my wife I would go back More

by ngarza.sr Verified Customer Verified Customer

Print

They sold us a new car with a scratch in the hood that they should of known it was there & not sold the car they should of known it was there & not sold the car More

by pkhj1952 Verified Customer Verified Customer

Print

great place quick and easy very kind staff and good prices definitely recommend to everyone prices definitely recommend to everyone More

by cameron2155 Verified Customer Verified Customer

Print

Very bad staff not cooperative manger has so attitude or aggressive men ….i never come to buy Honda cars again aggressive men ….i never come to buy Honda cars again More

by SAGARTURAN413 Verified Customer Verified Customer

Print

Juan was exceptional! His patience and knowledge made buying a car a pleasure. He was honest, friendly, and truly focused on finding the perfect vehicle for me. His patience and knowledge made buying a car a pleasure. He was honest, friendly, and truly focused on finding the perfect vehicle for me. More

by lizzie.vidrio Verified Customer Verified Customer

Print

Dealership and sales where great to work with. Finance was the quickest using the screen to sign versus pages was so simple. Finance was the quickest using the screen to sign versus pages was so simple. More

by DESPERADORANCH Verified Customer Verified Customer

Print

Amazing experience. Friendly staff. No pressure or hassle. Amazing warranty. Will buy future cars from here Friendly staff. No pressure or hassle. Amazing warranty. Will buy future cars from here More

by RICKYRICK81.RR Verified Customer Verified Customer

Print

Todo bien! I will get my next car on SELMA HONDA. I recommend them. good service. I will get my next car on SELMA HONDA. I recommend them. good service. More

by NORBERTOMORFIN Verified Customer Verified Customer

Print