Juan Marino
Juan Marino at Germain Honda of Surprise

Juan Marino

Product Specialist

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
5.0
25 Reviews

I’m passionate about delivering an exceptional customer experience from start to finish. Whether you're shopping, trading, or just exploring your options, I’m here to provide honest guidance and help you drive away happy.

Languages Spoken

Spanish Spanish

5.0

25 Reviews

Write a Review

25 Reviews of Juan Marino

July 21, 2026

Dealership Rating
Employee Rating

Everything went great throughout the sale process. Juan was awesome and very persistent and helpful. More

by saramaddux17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje

Jul 22, 2026

Germain Honda of Surprise responded

Thank you so much! Our team is dedicated to providing outstanding experiences, and we are thrilled to hear we met that goal for you. We appreciate you choosing Germain for your recent automotive needs. Best Regards, Sassha Motz General Manager

July 17, 2026

Dealership Rating
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Very professional. Interested in customer satisfaction. Working with Ron Rattray was outstanding. He went above & beyond to insure the car was to my satisfaction. More

by GRANDDAMEDOLLARS1@gnail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ivan Rascon, Ron Rattray

Jul 20, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience. We are delighted to know that Ron worked hard to ensure all you wanted and your needs were met. Best Regards, Sassha Motz General Manager

July 12, 2026

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Great dealership and great people to work with. Very honest dealership. I will continue to come back for service and will recommend to friends and family. You have a great product and your people More

by azacs343
Sales Price Transparency
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Recommend Dealer
Yes
Jul 13, 2026

Germain Honda of Surprise responded

Thank you for your kind words and recommendation! We're grateful for your trust in our team and are thrilled to hear you've had such a positive experience. We appreciate your continued business and look forward to providing you with the same honest, knowledgeable service for years to come. Best Regards, Sassha Motz General Manager

June 30, 2026

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Servicio de Juan Marino y Alex Rivas fue muy buena, agradable al comprar nuestra Crv. 6/29/26 la visita al centro de inspección y garantía con Kevin Proo fue muy buena tambien, nos ayudó , hasta descue More

by Dixxtorsion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rivas, Kevin Proo

Jul 09, 2026

Germain Honda of Surprise responded

¡Gracias por compartir tu experiencia! Nos alegra saber que ha tenido una visita de ventas y servicio tan positiva. Los miembros del equipo que reconociste son verdaderamente valiosos miembros de la familia Germain, y estamos agradecidos por su dedicación a ofrecer un cuidado excepcional a cada huésped. Agradecemos tus amables palabras y tu negocio. Un saludo cordial, Sassha Motz Director General

June 29, 2026

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Juan is very knowledgeable and helpful! Made my experience very easy. Everyone at this location is very kind and values each customer. Thank you, Juan!! More

by alicia.russell
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Recommend Dealer
Yes

Other Employees Tagged: Ty Crews

Jul 09, 2026

Germain Honda of Surprise responded

Here at Germain, our team focuses on delivering only the best to our valued customers at every touch point. Thank you for sharing your positive experience. Best Regards, Sassha Motz General Manager

June 27, 2026

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Juan Marino was an excellent sales person to work with. He answered all our questions and was very helpful. Thank you! More

by davidbowser7
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews

Jul 09, 2026

Germain Honda of Surprise responded

Thank you for your business with our sales department. Juan and our team are dedicated to delivering the highest level of care, and we look forward to serving you for many years to come. Best Regards, Sassha Motz General Manager

June 23, 2026

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Ivan was very helpful and explained everything we needed to know, Honda of Surprise has excellent customer service, this is the second car we buy from them. More

by Starhed
Sales Price Transparency
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Recommend Dealer
Yes
Jun 24, 2026

Germain Honda of Surprise responded

We appreciate your continued business and thank you for allowing us to assist with this purchase. Providing our guests with the best in customer care is our ultimate goal. Best Regards, Sassha Motz General Manager

June 23, 2026

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Very helpful, patient, and explained how the process worked. Answered all my questions and showed the features of the car. More

by wylan9021
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ivan Rascon

Jun 24, 2026

Germain Honda of Surprise responded

Thank you for sharing your positive and informative shopping experience with our team. Congratulations on your new Honda. We wish you many happy journeys. Best Regards, Sassha Motz General Manager

May 23, 2026

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Employee Rating

Came in contact with Germain Honda from their excellent service department. After determining our previous vehicle was not worth fixing, we toured the used vehicles available and eventually purchased a More

by alangease
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz, Kevin Proo

May 26, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re glad our service team was able to assist you and that you found a vehicle that met your needs. We appreciate your kind words about our helpful and courteous staff and thank you for choosing Germain Honda! Best Regards, Sassha Motz General Manager

May 21, 2026

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Employee Rating

Juan, Logan and the rest of their team were very professional and offered us excellent customer service. We are very satisfied with our new Honda Pilot! More

by Alessandra
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 22, 2026

Germain Honda of Surprise responded

Congratulations on your new car, Alessandra! We're thrilled you enjoyed a pleasant and supportive buying experience with us, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Germain Honda. Best Regards, Sassha Motz General Manager

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