Juan Narvaez
Juan Narvaez at Norm Reeves Honda Superstore North Richland Hills

Juan Narvaez

Sales Specialist

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Juan Narvaez

December 21, 2025

Dealership Rating
Employee Rating

Did not tell us there was only 1 key fob until after the sale. Now, no one will respond to emails or messages regarding this. Customer service stopped after they got the signature. More

by mrkreder10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Lee

Dec 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello, we're sorry to hear that you're experiencing difficulty contacting our team. We'd be happy to discuss this key fob situation with you. Please get in touch with Macon Huntsinger at macon.huntsinger@normreeves.com so we can discuss at a time that works for your schedule. Thank you.

November 21, 2025

Dealership Rating
Employee Rating

I enjoyed working with both of them. It was extremely easy and painless event. Having a 15 word minimum is unrealistic. More

by jmelliott306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Craddock

Nov 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Everything from start to finish seems to have moved like a well-oiled conveyor belt: smooth, efficient, and satisfying. We love that your experience felt completely effortless.

September 11, 2025

Dealership Rating
Employee Rating

I had a very pleasant and professional experience. Juan answered my questions, listened, and went above and beyond in providing a smooth sales transaction. More

by donelsonp
Recommend Dealer
Yes

Other Employees Tagged: Juan Narvaez

Sep 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Juan’s worked his way onto the VIP list! Thanks for calling out how he listened and went the extra mile. We’re glad the whole transaction felt smooth and professional. Safe travels, and see you next time.

July 26, 2025

Dealership Rating
Employee Rating

Everyone was very helpful in making sure I got the car that I wanted. Left extremely happy and satisfied More

by rios_rocks15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Craddock, Jax Ramsey

Jul 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hey there! We’re happy our team helped you drive off in the perfect car. Nothing beats that satisfied feeling! Thanks for sharing your joy, and come back anytime.

July 24, 2025

Dealership Rating
Employee Rating

Juan was great to work with. Very personable and we really felt like he was doing his best to work with us and get us the best deal possible. Buying a used car is always a gamble More

by braiden.vernor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi, Braiden. We're pleased that you enjoyed your purchase and that our team was helpful. Juan sends his thanks. If you have any additional questions or issues that need to be addressed, please call us, and we'll happily assist.

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