Juan Orocio

Glenn Polk Ford responded

Well, I love hearing that we changed your opinion of what buying a vehicle can be like! Juan and Mike are both great guys, and I'm proud they made the experience so relaxed and enjoyable. I especially appreciate you recognizing Juan for going the extra mile with pictures, videos, and making sure that Mustang was waiting for you when you arrived. Buying a vehicle should be exciting, not something you dread, and that's exactly what we want our Polk Promise to represent. Thank you for making the trip from Oklahoma, trusting our family, and being willing to recommend us to others. Enjoy that Mustang, and we look forward to seeing you again!

Glenn Polk Ford responded

Thank you for the great review! I’m pleased Juan and our team made the entire experience straightforward, respectful, and easy to work around your schedule. Buying a vehicle should feel like two people working together to reach a deal that makes sense, and your comment about negotiating in good faith means a great deal to us. We appreciate the opportunity to earn your business and hope you enjoy your new vehicle!

Glenn Polk Ford responded

Thank you for sharing your experience! “Simple and painless” is exactly how buying a vehicle (and going to the dentist:) should be. It sounds like Juan did what a great salesperson should do - listened to what you needed, showed you options that actually made sense, and helped you find the perfect fit without complicating the process. We’re fortunate to have him representing Glenn Polk Ford. Enjoy your new vehicle, and thank you for giving Juan and our team the opportunity to earn your business!