Juan Ospina
Juan Ospina at Mercedes-Benz of Paramus

Juan Ospina

F&I Manager

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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2 Reviews
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2 Reviews

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2 Reviews of Juan Ospina

October 23, 2024

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Employee Rating

Turk made it happened! Very professional when working for you, he is on your side 100% dont believe me; go see him and he will prove it to you. This time was for my son…soo More

by Grace Kelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Naim Turk Bertan

Oct 23, 2024

Mercedes-Benz of Paramus responded

Hi Grace, it’s fantastic to hear such positive feedback about Turk! We're very glad to know he made a difference for you and your son. Looking forward to working with you soon!

June 14, 2024

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Employee Rating

The car dealer never had anyone on the phone. They never fulfilled the customer's promise and only deceived the customer. I bought the car in cash and only told me that I had to wait 90 days for More

by Jenny Liang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 15, 2024

Mercedes-Benz of Paramus responded

Thank you for sharing your feedback. We apologize for any inconvenience caused by the delay in receiving your vehicle title. We understand your frustration and are committed to ensuring you have a smooth experience with us. As a customer from California who purchased a vehicle on May 24th, you were informed that the title would be provided within 30-60 days. It has been 20 days since your purchase, please rest assured that we do expect to have your title ready by the end of next week. We appreciate your patience and understanding. If you have any further questions or need additional assistance, please do not hesitate to contact us directly at (201)-597-7102.

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