Judy Patureau | Page 52

Pleasant experience Merrell is very good and easy to work with! Highly recommended. He is not pushy at all and just explain to you the car. Very professional. I enjoye Merrell is very good and easy to work with! Highly recommended. He is not pushy at all and just explain to you the car. Very professional. I enjoyed the purchase process, and the car as well! More

by Tony Verified Customer Verified Customer

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LURIE KEENER IS AN ASSET TO LEXUS AND WESTSIDE LEXUS! We had first visited a local dealer in Austin. We were not happy with the offer we received. We lived in the Houston area until 2009 when we relocat We had first visited a local dealer in Austin. We were not happy with the offer we received. We lived in the Houston area until 2009 when we relocated to Central Texas so we decided we would check around on the Westside of Houston.......Westside Lexus was our first and only dealer in Houston to contact. I inquired about the RX 350. Lurie sent me an email later the same day. It was a very specific email about the vehicle in question and told me to send the information on my trade. Before the day was over he had priced the RX 350 I asked about and had an estimate on my trade, of course pending the vehicle was as described, etc. when we brought it in. We made an appointment with Lurie and I felt like I had known this man for quite some time. He was very pleasant, yet very professional. The price he quoted remained as well as as my trade in a little higher than the lower end of the estimate. I KEPT SAYING, THIS IS WHAT CAR BUYING SHOULD BE ABOUT! It is worth my time to know what I will be paying when I arrive. It was a little over 100 miles, but I left with my new Lexus RX 350! Thank you Lurie and Westside Lexus! More

by texpat89 Verified Customer Verified Customer

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2019 Lexus RX 350 - Another one for our Family! We have been shopping with Mary-Margret for 20 years. Nothing has changed. Still the best of the best!! Within 90 mins - we were done and the proud ow We have been shopping with Mary-Margret for 20 years. Nothing has changed. Still the best of the best!! Within 90 mins - we were done and the proud owners of a 2019 RX350 with all the bells and whistles!! One more time - another great experience!!! West side and Northside Lexus - best of the best! Honest - Integrity and fair!! See you soon for the next Lexus. Will only shop with you guys and MM!!! Stars!! More

by JKTHMcClelland Verified Customer Verified Customer

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I was trading in a 2016 and leasing a new 2019 Steve Machann made it very simple and easy. I know buying a car can be very stressful for some people but with Steve he made it very easy. Steve Machann made it very simple and easy. I know buying a car can be very stressful for some people but with Steve he made it very easy. More

by Shawn Verified Customer Verified Customer

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Great experience I had a great experience working with Tony and David, the price and delivery was excellent. I will recommend the dealership to my friends and work col I had a great experience working with Tony and David, the price and delivery was excellent. I will recommend the dealership to my friends and work collegeges. More

by ted.jeude Verified Customer Verified Customer

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Professional and no pressure Shannon was professional and informative and easy to work with. He answered all my questions and was very knowledgeable. It was a very pleasant exper Shannon was professional and informative and easy to work with. He answered all my questions and was very knowledgeable. It was a very pleasant experience. I will send future business his way. More

by Clhosk75 Verified Customer Verified Customer

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Professional and friendly Mike Nelson was informative and addressed my questions with clear and understandable answers. He was not pushy. He was attentive and patient with me Mike Nelson was informative and addressed my questions with clear and understandable answers. He was not pushy. He was attentive and patient with me as I determined exactly which car would best fit me for this season of my life. I thank him for his guidance More

by kcwelton Verified Customer Verified Customer

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Great experience Gonzalo was wonderful. He was extremely patient spent a lot of time with us, and even after the transaction has communicated with me about my new veh Gonzalo was wonderful. He was extremely patient spent a lot of time with us, and even after the transaction has communicated with me about my new vehicle. In Finance, Judy was great. We really connected with her and she knew what she was doing. Made it quick and painless for us. Very impressed with the level of professionalism, friendliness, efficiency, and knowledge of the Westside Lexus staff. More

by amyhelainegreene Verified Customer Verified Customer

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Helpful, friendly, courteous service Our representatives worked as a team to provide exceptional service and assistance in making decisions that were good for us. Everyone that we worked Our representatives worked as a team to provide exceptional service and assistance in making decisions that were good for us. Everyone that we worked with from the greeter at the service department, Edwar, to the service representative, Chris, to the sales consultant, Steve, and Judy, in finance, presented themselves as knowledgeable professionals and wanting to do the right thing for us, the customers. Many thanks for making our decisions easy and enjoyable. More

by Riceowl Verified Customer Verified Customer

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Smooth and quick Our salesman Desmond was pleasant and cordial at all times. The sales manager Alvaro worked to get us in the car we wanted. Really liked the finance Our salesman Desmond was pleasant and cordial at all times. The sales manager Alvaro worked to get us in the car we wanted. Really liked the finance process as Judy was pleasant to work with and they had a smart board where we could clearly see the documents we were signing. on Top of that the Lexus has a super smooth ride. More

by Dahe2001 Verified Customer Verified Customer

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