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Julio Garcia
11 Reviews
11 Reviews
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11 Reviews of Julio Garcia
Verified Customer
July 25, 2025
Joe the service agent and Julio the manager were both very helpful. Julio researched my inquiry about my warrantte issue, and went the extra mile in attempting to resove it. very helpful. Julio researched my inquiry about my warrantte issue, and went the extra mile in attempting to resove it. More
by jpkusz
Other Employees Tagged: José
June 30, 2025
julio really stepped up went above and beyond my expectations, even though he didn’t need to. I appreciate him and all the effort he put into my overall experience. expectations, even though he didn’t need to. I appreciate him and all the effort he put into my overall experience. More
by smmuramatsu
Other Employees Tagged: Ryan White
June 23, 2025
The rates for everything are far more expensive than any other mechanic shop. They charge $300 just to look at the vehicle and then recommended over $4k worth of work of which only $900 was actually necessa other mechanic shop. They charge $300 just to look at the vehicle and then recommended over $4k worth of work of which only $900 was actually necessary to drive. Additionally they stated the $300 would roll into the repair and they fought me on that. Would not recommend unless you have a recall and they will do it for free More
by RZC
Other Employees Tagged: David
June 16, 2025
I received awesome service at Murgado Ford Lincoln Chicago, they addressed my concerns promptly and with professionalism! Chicago, they addressed my concerns promptly and with professionalism! More
by Gconnor32
Other Employees Tagged: Ali Bilal, Avery Lawrence, Assad Hamzeh, John Anderson, Michael Walsh, Damian O'Grady , Jessica Hernandez
May 13, 2025
Just getting started with this dealership! They have a little ways to go but I like the service. They have a little ways to go but I like the service. More
by bcrossley78
Other Employees Tagged: Ali Bilal, Assad Hamzeh, Gabe Diaz, Grant Mckay, Joshua Smith, Marta Garcia, Randy Holder , Ken Deichman, Kaleb Ortiz
April 07, 2025
My first visit What is the very first visit I’ve ever had to experience Just there was a car attached to a warranty and my experience wasn’t that great, but after having the opportunity to share my experienc to experience Just there was a car attached to a warranty and my experience wasn’t that great, but after having the opportunity to share my experience with Julio manager invited me back in to another service on my car and truly made me feel heard appreciated as a client and from that invitation I feel I made a choice that I will appreciate forward. I only need a maintenance in my current automobile, but more than likely purchase my next and actually I’m looking very forward to being able to visit the facility again just not too soon. that means my car is broken and I don’t want my car to break. lol More
by Davidmores79
Other Employees Tagged: Jessica Hernandez
April 07, 2025
Charles, Julio and Ryan went beyond my expectations. I would highly recommend murgado ford to my family and friends. I would highly recommend murgado ford to my family and friends. More
by Adam
Other Employees Tagged: Charles Chitava, Ryan Hayes
March 13, 2025
Everyone was super helpful and reliable. Julio provided me with excellent service and so did Joshua. Julio provided me with excellent service and so did Joshua. More
by Mario93
Other Employees Tagged: Joshua Smith
March 11, 2025
We took a white ford work truck in on a Friday with appointment midday. We were aware that the same day review on a Friday was sort of pushing so we were waiting to hear back on the truck status on Mon appointment midday. We were aware that the same day review on a Friday was sort of pushing so we were waiting to hear back on the truck status on Monday. We did not, and after that every day we would get the same response from April that they were working on it and were a little behind. It was not until after a week that we got Julio the service manager involved and he was finally able to provide details an we saw an actual diagnosis thanks to him and Frank. Overall Julio and Frank made the experience better thank you and they are truly amazing More
by Amunoz7
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