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Justin Charles
Refer Me
169 Reviews
Dealership Experience
6 yrs, 5 mos
169 Reviews
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169 Reviews of Justin Charles
February 09, 2024
I have gotten a new battery, starter, brake switch and fuel pump in the last 6 months. My car continued to leave me stranded after I got the battery. Then they said I needed a new starter. It only started fuel pump in the last 6 months. My car continued to leave me stranded after I got the battery. Then they said I needed a new starter. It only started working properly after I added the brake switch. My car only has 65,000 miles. Their estimates are always lower than the amount they end up charging for service. When I asked for reasoning for a new fuel pump they replied: It was the amount of gas I had in the car at the time. I will not be back. More
by Katiecicmanec
Other Employees Tagged: Jack Strong
Helpful 
January 24, 2024
Love this guy he use to be my boss at John F Lawhawn on 40 highway, the car I have right now came from State line Nissan. Love you Mr. Crowley Cassandra Shaver 40 highway, the car I have right now came from State line Nissan. Love you Mr. Crowley Cassandra Shaver More
by cassandrashaver78
Other Employees Tagged: In Memory of Floyd Crowley
December 29, 2023
Be careful of dealers that advertise a "Certified" vehicle when it's actually not certified. Extremely disappointed that when we researched the vehicle before purchasing, every website (including Sta vehicle when it's actually not certified. Extremely disappointed that when we researched the vehicle before purchasing, every website (including State Line Nissan's very own website) specifically stated it was a "Certified" used vehicle (Nissan Rogue). That's the only reason I wanted that particular car. Otherwise, I would have chosen the Certified 2020 GMC Terrain from the other dealer down the street. However, after purchasing, when we asked about the second key fob we needed for the car, we were informed that the car was NOT certified so we had to pay $221.49 just for the key fob. The finance manager said we ended getting a better deal but I informed her that was only because she charged us $3400 for the extended warranty on the car. Be forewarned! More
by JIMDYDELL
Verified CustomerDecember 21, 2023
I always receive excellent service when I visited Stateline Nissan when servicing my 2017 Rouge. So I thought it only fitting to consider StateLine Nissan when it became time to purchase a new car. M Stateline Nissan when servicing my 2017 Rouge. So I thought it only fitting to consider StateLine Nissan when it became time to purchase a new car. My sales person James Spallo was helpful throughout the entire process. He was Great! More
by mrogers1970
Other Employees Tagged: Kari Ruddle
November 29, 2023
James had good customer service skills, and was dedicated to what my needs were, and very courteous. Thanks James! to what my needs were, and very courteous. Thanks James! More
by MSSANDERS01
Other Employees Tagged: Kari Ruddle
September 11, 2023
Great experience! The salesman Michael was knowledgeable, very helpful and a pleasure to work with in purchase of a car, The salesman Michael was knowledgeable, very helpful and a pleasure to work with in purchase of a car, More
by ckohn62
Other Employees Tagged: Ed Hammouri, Mike Tolbert, Kari Ruddle, Mike Taylay
May 27, 2023
Great people, great service, great facility, and impeccable auto service department. I could not ask for more pleasant people anywhere. impeccable auto service department. I could not ask for more pleasant people anywhere. More
by rsimonds1983
Other Employees Tagged: Jason Gordon, Mike Tolbert, Kari Ruddle , Corey Lande, Jeremy Claerhout
April 10, 2023
Stateline Nissan was fair and transparent with pricing. They had great online presence and supportwhich drew me to them initially. Mike was excellent as a sales rep both pre and post sale. They had great online presence and supportwhich drew me to them initially. Mike was excellent as a sales rep both pre and post sale. More
by cgd1256
Other Employees Tagged: Mike Tolbert, Kari Ruddle
January 23, 2023
Everyone was great. Service was GREAT!! The time at the dealership was fast. They gave us everything we wanted. Service was GREAT!! The time at the dealership was fast. They gave us everything we wanted. More
by desantis3
Other Employees Tagged: Ed Hammouri, Kari Ruddle, Ziad Atallah
January 10, 2023
Easy to get to. People are helpful. Would digest others buying autos from State Line Nissan People are helpful. Would digest others buying autos from State Line Nissan More
by marymccarthy368
Other Employees Tagged: Kari Ruddle
