Justin Grady | Page 2

Glenn Polk Buick GMC of Gainesville responded

Thank you for the feedback and for recognizing our sales team, Roy. I am glad they took good care of you. I do want to address your comment about my ethics. I will be honest, hearing that is super surprising and not consistent with how I strive to lead my family, our dealerships, and our community, but I also take it seriously and appreciate you being honest. My faith in God guides my decisions, and I work hard to operate with integrity, humility, and accountability every day, in every area of my life. We have been family-owned and operated for over 30 years, and that kind of reputation is built over time by doing our best to treat people the right way. I am far from perfect, but I do care deeply about my character and the way we serve others. If there is something specific that led you to feel this way, I would genuinely welcome the opportunity to talk with you and understand your perspective. We appreciate your business and the chance to continue earning your trust. - Trent Polk

Glenn Polk Buick GMC of Gainesville responded

Thank you, William. That is great to hear. A smooth, pleasant experience from sales through finance is exactly what we are aiming for, and I am glad our team delivered that for you. We appreciate the trust and will be ready whenever you need that next vehicle.

Glenn Polk Buick GMC of Gainesville responded

Thank you for choosing a GMC with Jonathan again. We’re delighted that his clear feature demonstrations and attentive answers made your buying experience smooth. We look forward to assisting you on your next visit.