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Justin Henning

Overview Reviews (277) Inventory (134)

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Justin Henning

Justin Henning | Page 17

Owner

Chevrolet of Walla Walla

1395 Dalles Military Rd
Walla Walla, WA 99362

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4.7

277 Reviews

Overview Reviews (277) Inventory (134)

4.7

277 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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277 Reviews of Justin Henning

November 11, 2021

Dealership Rating

Employee Rating

Everybody is really nice!And I enjoy to buy my cars in Everybody is really nice! And I enjoy to buy my cars in that company Great job Everybody is really nice! And I enjoy to buy my cars in that company Great job More

by Nelly

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ismael

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Dec 02, 2021 -

Chevrolet of Walla Walla responded

Nelly, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 11, 2021

Dealership Rating

Employee Rating

Sure am Happy that Justin has returned to the Service Department 👏👏👏👍. I had missed him greatly. Department 👏👏👏👍. I had missed him greatly. More

by lobo_132001

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 16, 2021 -

Chevrolet of Walla Walla responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 10, 2021

Dealership Rating

Employee Rating

I scheduled a 2pm oil change and tire rotation but was told when I arrived that they may not be able to get me in until 5:30. They had me leave and would call if things cleared up. I was contacted again a told when I arrived that they may not be able to get me in until 5:30. They had me leave and would call if things cleared up. I was contacted again at 3:45. My service was completed by 5:30. Also, no employees were wearing face masks nor were there any barriers put up to limit exposure. It is a state mandate to be masked at work/in businesses. If it were not for a paid for service contract, I would not do business at this dealership. More

by Rgfrick

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Dec 02, 2021 -

Chevrolet of Walla Walla responded

Hi Rgfrick, we regret your most recent visit with us was not up to the standards we strive for. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 01, 2021

Dealership Rating

Employee Rating

Took over a week to fix our car, they did ok with communication but the girls are at the mercy of the techs and they didn't communicate well communication but the girls are at the mercy of the techs and they didn't communicate well More

by Rebecca

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Dec 02, 2021 -

Chevrolet of Walla Walla responded

Rebecca, we truly appreciate your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 27, 2021

Dealership Rating

Employee Rating

They do good work. They're quick and they even gave me a ride my other vehicle ride my other vehicle More

by dynamitesass4848

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: The gentleman from the detail shop who gave me a ride

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Oct 28, 2021 -

Chevrolet of Walla Walla responded

Dynamitesass4848, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Walla Walla!

October 27, 2021

Dealership Rating

Employee Rating

The service was great the people there are very nice and the timing was good. the timing was good. More

by Serafin s

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 28, 2021 -

Chevrolet of Walla Walla responded

Serafin S, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2021

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Employee Rating

I dropped my car off about three hours before my appointment time and they had it done within an hour even before my scheduled service. Absolutely amazing! appointment time and they had it done within an hour even before my scheduled service. Absolutely amazing! More

by dmock944

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 28, 2021 -

Chevrolet of Walla Walla responded

Hi Dmock944, we are very happy to have provided you with a positive visit! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 23, 2021

Dealership Rating

Employee Rating

Work was sufficient but communication is lacking! They made it right, hopefully better in the future! made it right, hopefully better in the future! More

by VJUDY77

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Nov 10, 2021 -

Chevrolet of Walla Walla responded

Vjudy77, we're disappointed to hear of the negative experience you had at our location. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 18, 2021

Dealership Rating

Employee Rating

My wife and I have been treated with great kindness & respect by the employees at Chevrolet of Walla. We would definitely do business with them again. We highly recommend them. respect by the employees at Chevrolet of Walla. We would definitely do business with them again. We highly recommend them. More

by rbjb214

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 21, 2021 -

Chevrolet of Walla Walla responded

Rbjb214, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

Oct 19, 2021 -

rbjb214 responded

The kind thoughtful employees at Chevrolet of Walla Walla are greatly appreciated.

Oct 21, 2021 -

rbjb214 responded

You are VERY welcome. Keep up the GOOD WORK..

October 11, 2021

Dealership Rating

Employee Rating

Attentive, polite, respectful and right on it!! Your change in some Dept Mars. Is great for business and us the customers change in some Dept Mars. Is great for business and us the customers More

by bigotes@charter.net

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Oct 13, 2021 -

Chevrolet of Walla Walla responded

Hi Bigotes@charter.net, thank you so much for your positive comments about Nissan Of Walla Walla! We're looking forward to your next visit with us!

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