Justin Lugo

Mountain View Ford helped us out tremendously when we were in a very bad situation. We were traveling north when our truck pulling a fifth wheel camper broke down on the side of the road. We were on our were in a very bad situation. We were traveling north when our truck pulling a fifth wheel camper broke down on the side of the road. We were on our way up to the softball college World Series. We were towed into a campground and then the next day the truck was towed to Mountain View Ford. They adjusted their schedule to get our truck looked at immediately. They gave us a fair estimate to repair the truck, but it was not worth repairing. They helped us get into a very good used truck and went out of their way to get the fifth wheel hitch from our truck installed into the new truck we were buying. Every step of the way Justin looked out for us and did what he could to make sure that we were able to keep the travel schedule we needed to get to Oklahoma City. Everyone in the service department to the finance department treated us fairly. At no time did we feel we were being taken advantage of. All of this took place in two days. Incredible service and treatment from Mountain View Ford. If you are in the area and are in need of a vehicle or repair for your vehicle, I strongly recommend Mountain View Ford. Without question if we need service or a vehicle and we am in the area, I will definitely reach out to Mountain View Ford and we knowweI will get a fair deal and great treatment. More

by Bob A Verified Customer Verified Customer

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Justin Lugo and Mountain View Ford took a terrible situation and turned it into a true blessing. We were driving North on interstate 75 when my diesel truck broke down. We were close enough to be tow situation and turned it into a true blessing. We were driving North on interstate 75 when my diesel truck broke down. We were close enough to be towed to Mountain View Ford. The service department adjusted their schedule to get our truck in quickly and they were very straightforward with us. It was obvious that sinking more money into a 2012 truck with 288,000 miles was probably not the best thing to do. I was introduced to Justin Lugo. Right from the start I could tell he was someone I could trust. That was very important because we truly were at their mercy. We explained our situation about wanting to get back on the road as quickly as possible and within 48 hours, we had a new truck to us and our fifth wheel hitch removed from our old truck and installed in our new truck. If you are in the Chattanooga area, I strongly encourage you to visit Mountain View Ford when the time comes for you to purchase a new vehicle to you. I strongly recommend Mountain View Ford, both their service department, and their sales department. More

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No rush! !! Listened to everything we said and asked for. Took notes and brought us exactly what we were looking for!!! Awesome sales team !! Listened to everything we said and asked for. Took notes and brought us exactly what we were looking for!!! Awesome sales team More

by SCHIC06 Verified Customer Verified Customer

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Always a great experience at Mountain View Ford or any of the Mountain View View Dealerships . Will always visit them for a new or used vehicle. the Mountain View View Dealerships . Will always visit them for a new or used vehicle. More

by JASONWALDEN70 Verified Customer Verified Customer

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Justin was a great salesman really worked with me on finding something for me and something I would love. finding something for me and something I would love. More

by MIGUEL94672 Verified Customer Verified Customer

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They was fantastic I didn’t even think I was going to be able to get my jeep but they worked with me to get me approved I love my jeep so far!!! able to get my jeep but they worked with me to get me approved I love my jeep so far!!! More

by KAYLICPONDERS Verified Customer Verified Customer

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Completed a complicated deal with minimal hang ups that was fair If you are old enough to receive Social Security insist on communication by email rather than text. was fair If you are old enough to receive Social Security insist on communication by email rather than text. More

by DALILBURN70 Verified Customer Verified Customer

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Nice friendly staff, convenient location, enjoyable place! As a repeat buyer, I was comfortable going to Mountain Vjew first. I would recommend Mtn View to anyone looking for a good deal on a new or u place! As a repeat buyer, I was comfortable going to Mountain Vjew first. I would recommend Mtn View to anyone looking for a good deal on a new or used car! More

by WATSONBALLARD Verified Customer Verified Customer

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Dealership found exactly what I wanted and worked really hard to get me the best deal! Everyone is so nice and welcoming. hard to get me the best deal! Everyone is so nice and welcoming. More

by Amy McDaniel Verified Customer Verified Customer

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Excellent dealer, excellent salesman, Mr. Lugo is very friendly, willing to negotiate, and for Spanish speakers, Lugo speaks Spanish!! Thank you! Lugo is very friendly, willing to negotiate, and for Spanish speakers, Lugo speaks Spanish!! Thank you! More

by LEYVA.RAFAEL Verified Customer Verified Customer

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