Justin Newlon | Page 2

Wonderful The absolute best experience I have had with any type of large purchase especially purchasing a vehicle. Very friendly and professional staff with a c The absolute best experience I have had with any type of large purchase especially purchasing a vehicle. Very friendly and professional staff with a calm relaxed environment More

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Phenomenal and exceptional. Amazing customer service and care. Couldn’t have been more pleased. Justin Newlon was exceptional and answered every question I had. Walked step by st Amazing customer service and care. Couldn’t have been more pleased. Justin Newlon was exceptional and answered every question I had. Walked step by step and left nothing to doubt. More

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5 Star service! Justin Newlon and the whole staff at Toothman Ford in Grafton, WV was AWESOME!! Patient, kind and very helpful! Will continue to do business with the Justin Newlon and the whole staff at Toothman Ford in Grafton, WV was AWESOME!! Patient, kind and very helpful! Will continue to do business with them! More

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A terribly long drive a complete waste of time We talked back and forth with the dealership about a Chevy Equinox that we liked and were ready to buy. BEING Labor Day weekend we let them know that We talked back and forth with the dealership about a Chevy Equinox that we liked and were ready to buy. BEING Labor Day weekend we let them know that we could not make the drive from Elkins. We asked if we could reserve or put a deposit down on it an were told no. We got up early to make the ridiculous drive to get this car. We arrive and the car is sitting out front. We thought wow they knew we were coming ,which they did, but to our surprise when we said we were here for the Equinox, we were told that someone had put a deposit on it (which we were told we could not do) and it was sold. It is the dealerships right to sell a car, but person we were talking to knew we were coming. It would have been nice to receive a call when the was no longer available, considering they had no problem get a hold of us when the car was available. To add insult to injury, while we there, we got to see the car we drove there to buy drive off. I know there are people who like Toothman Ford but after this experience we won't be back, nor will we recommend them to anyone. A day later the car is still on the web site, so if the depositor fell threw they turned away a sure sale. The salesman (and I use that term lightly) did not even recommend another car. Truly a wasted day. More

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It was great they work with you There freindley and very helpfully caring understanding quick to get thing donee they will get our bussness in the futre kieth is real good at whatbh There freindley and very helpfully caring understanding quick to get thing donee they will get our bussness in the futre kieth is real good at whatbhe does More

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Car purchase the family atmosphere of this dealership is unparalleled. Everyone is friendly and willing to help. I traded cars with Justin Newlon. His knowledge the family atmosphere of this dealership is unparalleled. Everyone is friendly and willing to help. I traded cars with Justin Newlon. His knowledge and personality alone sold the car. The deal was to my liking and I left feeling very good about the experience!! I highly recommend the dealership! More

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Justin Newlon Amazing amazing experience! Justin Newlon was great and Donnie worked hard to get us the best deal we would highly recommend toothman ford to anyone Amazing amazing experience! Justin Newlon was great and Donnie worked hard to get us the best deal we would highly recommend toothman ford to anyone More

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Car buying Justin helped us get out the door and fast in a vehicle when we were having a hard time in our life. He helped us get a payment in our budget range. I Justin helped us get out the door and fast in a vehicle when we were having a hard time in our life. He helped us get a payment in our budget range. I would highly reccomend this place to anyone! More

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Quick, knowledgeable, friendly staff!!! Quick... Justin was very helpful. He let us make up our own mind, didn't push us at all. He gave us viable options that fit our budget. Quick... Justin was very helpful. He let us make up our own mind, didn't push us at all. He gave us viable options that fit our budget. More

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Easy Buying Experience Justin and Donnie made our buying experience great! We bought a Ford Escape at a great price without any hassle. Toothman Ford provided us with hone Justin and Donnie made our buying experience great! We bought a Ford Escape at a great price without any hassle. Toothman Ford provided us with honest answers to our questions in a comfortable laid back environment. Definitely buying our next car there! More

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