Justin Partington | Page 3

Justin Partington This guy is not doing a good job. Their Sales Associate Kimberly Eckhart was helping me close a deal on a car that I was serious about, but had to leave office for a couple of days d Their Sales Associate Kimberly Eckhart was helping me close a deal on a car that I was serious about, but had to leave office for a couple of days due to an unfortunate event. This guy was supposed to help me final the deal, but he cared less. He was supposed to call me and take over from Kim but he never called and never left a voice message. And when I inquired about it, he has a pre-fabricated answer ready to cover any mistakes: 1. I called and left a voice message. My answer: I do not have a missed call from you or a voicemail from you. 2. How come I never heard from you? Well, may be he called the wrong number and left a voicemail on it. 3. OK, so do you have proof that you called me from your end? Well, our phone system erase numbers more than (20) called numbers. A True fact but pre-fabricated answers to cover up for him not doing a good job. Of course he is lying. What is the chance of: (1) Calling a wrong number + (2) Erasing the number because it happened to be beyond the (20) numbers. Management needs to look deeply into the quality of service being provided by this person. I am not buying it More

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I think that it’s disgraceful that Mercedes of Wilkes-Barre has marked up every new Mercedes by at least $5,000.00 over MSRP. I have bought or leased many Benz’s from this dealership but won’t ste Wilkes-Barre has marked up every new Mercedes by at least $5,000.00 over MSRP. I have bought or leased many Benz’s from this dealership but won’t step foot on their Lot until they end their piggish, greedy business practices. More

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After being told by sales manager Justin multiple times that a preowned S class I was looking at could not be Mercedes Certified, I did some research of my own and found out that it could. Ultimately, the that a preowned S class I was looking at could not be Mercedes Certified, I did some research of my own and found out that it could. Ultimately, the store agreed with my research. After agreeing to a price on the car, the dealership reduced the price (even below our agreed upon price) and then sold the car to another customer while the CPO warranty was being investigated. Ultimately, I was misled and lied to multiple times during the process about both price and warranty coverage. For the aforementioned reasons, I cannot recommend this dealership. More

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Extremely, happy to have chances learn about this dealership. Yesterday, I just purchased a 2021 Mercedes-Benz Metris Base from this dealership. From beginning to end, super professional sales cons dealership. Yesterday, I just purchased a 2021 Mercedes-Benz Metris Base from this dealership. From beginning to end, super professional sales consultant, Shane, and Financial manager Peter, made the process seamless, quick, and painless. Shane was extremely knowledgeable about the vehicle and answer all questions I asked with great explanation. The financial manager, Peter, had all the paperwork ready and he was straightforward about the numbers and explain everything in detail. It was extremely great pleasure for me to work with these two gentlemen. I highly recommend Shane and Peter if you decided to buy a new car. I’m extremely encouraged myself to write this review for them, even though, neither of them asked me to do this. I did so because their hard work and professionalism should be recognized. As well, I would like to know more people that you will not regret if you will choose this dealership. Thank you so much for this great experience!!!! As well, I would like to say Thank you So much Justin for working with us over phone and scheduled appointment with Shane. Regards Volodymyr Vytvytsyy More

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Let me start by says we bought 3 Mercedes Benz in the last 2 years from Kim and as with the 1st Benz , it’s been a pleasure to deal with Kim and all the representatives of the dealership. It doesn’t matt last 2 years from Kim and as with the 1st Benz , it’s been a pleasure to deal with Kim and all the representatives of the dealership. It doesn’t matter what level of Mercedes Benz you are buying, you are treated the same. We love and recommend this place 10000% Great experience visiting here and look forward to our next Benz soon thank you More

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Justin Partington is an exceptional and pleasant salesperson. He is very knowledgeable about the vehicles and nice to deal with when purchasing a vehicle from. salesperson. He is very knowledgeable about the vehicles and nice to deal with when purchasing a vehicle from. More

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Great customer service Both Justin and Marc are a pleasure to work with. Seth was very professional when arranging the loaner for the day. The whole experience was great and Both Justin and Marc are a pleasure to work with. Seth was very professional when arranging the loaner for the day. The whole experience was great and made coming in for service an easy event. More

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Great Experience Was not planning to buy a car that day but after meeting and talking with Bill it just happened! I told him what it would take to make a deal and Was not planning to buy a car that day but after meeting and talking with Bill it just happened! I told him what it would take to make a deal and he and Rich worked with me and they made it happen. No pressure, just pleasant conversation which really helped with the transaction. I would highly recommend him. More

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Awesome Experience! I came to Motor World looking to purchase a C Class. I was not expecting the phenomenal service I received. There was no hard sell, Ben listened to I came to Motor World looking to purchase a C Class. I was not expecting the phenomenal service I received. There was no hard sell, Ben listened to everything I said, and in doing so put me in the perfect car. The sales team at Motor World is second to none. Ben and Ritchie...thank you for making this experience positive and painless. Justin thank you for walking me through all of the "bells and whistles" my car offers. Peter, you made the painful stuff...(signing all of the paperwork) easier to bear. You all make one great team! I will most definitely be back when I am in the market for an upgrade. More

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Salesman was too notch Our salesman was very knowledgeable and friendly. He knows everything about the car and was very thorough explaining the vehicle. This is a guy who we Our salesman was very knowledgeable and friendly. He knows everything about the car and was very thorough explaining the vehicle. This is a guy who we will buy from in future purchases More

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