
Justin Reis
Service Shuttle Driver
Mattie Imports,Inc.
80 William S Canning Blvd
Fall River, MA 02721
I joined the Mattie Family in 2016 and have enjoyed my experience here since day one! My daily job allows me to utilize my strengths, which include punctuality, being reliable and personable. When you drop off your vehicle for service, I'll be the one that you will meet if you choose to take advantage of our complimentary shuttle service. So if you need to be to work, home, a doctors appointment on time, I'm your guy! After your vehicle has been serviced, I will make sure you are back to Mattie and I'll look forward to hearing how your day went, bad or good. As always, I can't make your experience the Elite one you expect without continued feedback, so please feel free to leave a review for me and others to see!
Read moreDealership Experience
5 yrs, 3 mos
19 Reviews of Justin Reis
April 01, 2021
"Convenient online scheduling for the appointment, great..."
- SR32
Convenient online scheduling for the appointment, great customer service at check in and check out, and the car was washed and ready when promised. Great!
Read MoreOther Employees Tagged: Ray Massey, Jason Costa, Joe Chaves, Aaron Frazier
March 15, 2021
"I chose Mattie Imports because the cost of 80,000 mile..."
- BAMBAM174
I chose Mattie Imports because the cost of 80,000 mile Service was the best price after calling other VW dealerships. The service on time and advisor was courteous. One of my concerns was my brake light was on intermittently. I was told it might be level of fluid. My question is, when the fluids are checked, does this mean brake fluid? I am always in pleased to have my car washed and cleaned. I had a lot very conversation with the woman who handled payment. She has worked at Mattie for years. Congratulations to her on her work anniversary.
Read MoreOther Employees Tagged: Jason Costa, Joe Chaves, Lori Bertoldo
March 10, 2021
"The service is easy to schedule on the transparent and..."
- EK
The service is easy to schedule on the transparent and smooth website, and they got to work right on time. Clearly explained repair, extra charges reasonable and fully explained. The waiting area has free massage chairs -- what a bonus!
Read MoreFebruary 22, 2021
"I don; remember the name of the service advisor I dealt..."
- BOBMAUREEN
I don; remember the name of the service advisor I dealt with. Please look up the name in your records and place it in the appropriate place on this evaluation
Read MoreOther Employees Tagged: Ray Massey, Jason Costa, Joe Chaves, Aaron Frazier
December 30, 2020
"very good service all around.customer service was..."
- JOSEPHPEREIRA22
very good service all around.customer service was excellent. Repair service was very good.the parts dept. Was also very good. All employees were friendly and courteous
Read MoreOther Employees Tagged: Joe Chaves
December 24, 2020
"I had a great experience and will definitely be using..."
- DAN@KDLAWRI.COM
I had a great experience and will definitely be using them in the future Very helpful and courteous and will recommend them to my friends Trustworthy.
Read MoreOther Employees Tagged: Ray Massey, Jason Costa, Joe Chaves, Aaron Frazier
October 19, 2020
"Friendly service in a timely manner. I was told upfront..."
- CLAUDIAG.LAZARO
Friendly service in a timely manner. I was told upfront pricing and that I would receive a call if anything came up. Car was finished by time promised as well.
Read MoreOther Employees Tagged: Ray Massey, Jason Costa, Joe Chaves, Aaron Frazier
September 17, 2020
"Timely service, friendly staff, good deal of effort in..."
- TURALRA
Timely service, friendly staff, good deal of effort in making the car look clean and appealing, good convenience in terms of offering deliver and pick up
Read MoreOther Employees Tagged: Jason Costa, Joe Chaves
August 16, 2020
"I was treated kindly, professionally and honestly. My car..."
- toolinaround
I was treated kindly, professionally and honestly. My car was in fine working order upon completion of the scheduled maintenance and it was given a thorough car wash. Even the driver’s side floor was clean.
Read MoreOther Employees Tagged: Ray Massey, Jason Costa, Joe Chaves, Aaron Frazier
June 04, 2020
"As good as it gets... I was a few minutes late and they..."
- CHARLES.RIDER
As good as it gets... I was a few minutes late and they got me right in. Made accommodations for me as I needed to pick it up a few minutes after five. Courteous and responsive throughout the whole process.
Read MoreOther Employees Tagged: Ray Massey, Jason Costa, Joe Chaves, Aaron Frazier