Justin Schneider | Page 13

Victory Toyota of Brook Park responded

I'm sorry to hear that you had a disappointing experience, Mr. McMahon. When it comes to Toyota's new technology in the Camry, you would need a smart phone to connect to the navigation. We have expressed our concern before that some customers may not have a compatible smartphone to connect, however, this is the technology that Toyota provides us with our new vehicles. Also, we have taken a look and there are no record of you sending us an email about pricing. We would love to try and help you again if you are still interested. Justin Schneider

Victory Toyota of Brook Park responded

Thank you so much for getting back to us. I appreciate you adjusting your rating. Please let me know when you are ready and I look forward to meeting with you again. Justin

mcmahon.2 responded

Thank you for your message, Justin. I realize that my review was rather harsh, mainly due to the fact I would need a smartphone for the GPS to work and I was getting excited about the Camry, only to be quite disappointed when you told me about the Navi system. I modified my review to more accurately reflect my thoughts. Your quoted price for the Camry ended up being several thousand dollars above the "Fair Market Value" I obtained from Kelly Blue Book's website after I arrived home from visiting you the second time. I certainly am willing to give Metro Toyota another chance, but I am going to also investigate the Honda Accord since it does not require a smartphone for the Navi system to operate. As I e-mailed Andrew and I told you, I am in no hurry to make a car purchase immediately--I do want to take my time, do my research, meet with you and also Honda associates and see what deals can be made. I do want a Camry EXL and the equivalent Honda model. I am going to be tied up the rest of this week and next, but will be back in touch the week of July 4th. Thank you. Bob