

Justin Smith
Service Advisor
Capital Hyundai Of Jacksonville
2325 N Marine Blvd
Jacksonville, NC 28546
619 Reviews
Write a Review619 Reviews of Justin Smith
July 09, 2025
The Service Advisors, Justin and Josh provided outstanding customer service and support in all my vehicle concerns every time I come there. The professionalism they display cannot be said enough. outstanding customer service and support in all my vehicle concerns every time I come there. The professionalism they display cannot be said enough. Very knowledgeable! Thank you and keep up the outstanding service you provide! More
Other Employees Tagged: Josh Crawford
July 08, 2025
I went for a normal recall and the issue was fixed. However, my problem came when I had multiple scratches in the hood of my car and no one informed me about any incidents. I have not taken any legal a However, my problem came when I had multiple scratches in the hood of my car and no one informed me about any incidents. I have not taken any legal actions because it's an old car, but honesty goes a long way. I'm very disappointed that no one took responsibility for the event. Other than that, the recall was resolved and the people were professional at all time. More
Other Employees Tagged: Josh Crawford
July 04, 2025
Lauren and the others in the service center were kind, responsive, and thorough in their communication. responsive, and thorough in their communication. More
Other Employees Tagged: Josh Crawford , Lauren (5 stars)
July 04, 2025
Great service, it was quick and easy. Great crew, gave me some valuable feedback.awesome Great crew, gave me some valuable feedback.awesome More
Other Employees Tagged: Josh Crawford
July 03, 2025
Upon entering the dealership, the customer service experience was notably positive, characterized by friendly and helpful staff. The engine replacement service was completed within five days, a timefr experience was notably positive, characterized by friendly and helpful staff. The engine replacement service was completed within five days, a timeframe that is greatly appreciated. More
Other Employees Tagged: Josh Crawford
July 01, 2025
This dealership ALWAYS comes through for me and their prices are ALWAYS right!!! I will recommend this dealership first before any others!!! prices are ALWAYS right!!! I will recommend this dealership first before any others!!! More
Other Employees Tagged: Josh Crawford
June 29, 2025
Fantastic staff that were very attentive and nice. Text notifications are great. All around great experience. Text notifications are great. All around great experience. More
Other Employees Tagged: Josh Crawford
June 29, 2025
It was a wonderful transaction. They kept me informed on the progress. They took great care of me and my xar. They kept me informed on the progress. They took great care of me and my xar. More
Other Employees Tagged: Josh Crawford , The young lady who took my call and started the process. I don't recall her name
June 26, 2025
The experience was very good. Everything went smoothly and as expected. That is all I can say about it!! Everything went smoothly and as expected. That is all I can say about it!! More
Other Employees Tagged: Josh Crawford