Justin Smith
Justin Smith at Capital Hyundai Of Jacksonville

Justin Smith

Service Advisor

Capital Hyundai Of Jacksonville

2325 N Marine Blvd
Jacksonville, NC 28546

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4.8
619 Reviews
4.8

619 Reviews

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619 Reviews of Justin Smith

July 10, 2025

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Employee Rating

Appeared to be sincerely concerned about the situation that customer was experiencing.! Attempted to solve the problem. More

by MILLERMARTHENIA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

July 09, 2025

Dealership Rating
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The Service Advisors, Justin and Josh provided outstanding customer service and support in all my vehicle concerns every time I come there. The professionalism they display cannot be said enough. More

by PIPERR63
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford

July 08, 2025

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Employee Rating

I went for a normal recall and the issue was fixed. However, my problem came when I had multiple scratches in the hood of my car and no one informed me about any incidents. I have not taken any legal a More

by Yoyotr3
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Crawford

July 04, 2025

Dealership Rating
Employee Rating

Lauren and the others in the service center were kind, responsive, and thorough in their communication. More

by godguy2016
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford , Lauren (5 stars)

July 04, 2025

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Employee Rating

Great service, it was quick and easy. Great crew, gave me some valuable feedback.awesome More

by Triana.0220
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford

July 03, 2025

Dealership Rating
Employee Rating

Upon entering the dealership, the customer service experience was notably positive, characterized by friendly and helpful staff. The engine replacement service was completed within five days, a timefr More

by vas
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Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford

July 01, 2025

Dealership Rating
Employee Rating

This dealership ALWAYS comes through for me and their prices are ALWAYS right!!! I will recommend this dealership first before any others!!! More

by Rahby
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Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford

June 29, 2025

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Employee Rating

Fantastic staff that were very attentive and nice. Text notifications are great. All around great experience. More

by Troykaczmarski
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford

June 29, 2025

Dealership Rating
Employee Rating

It was a wonderful transaction. They kept me informed on the progress. They took great care of me and my xar. More

by scheckangels
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford , The young lady who took my call and started the process. I don't recall her name

June 26, 2025

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Employee Rating

The experience was very good. Everything went smoothly and as expected. That is all I can say about it!! More

by MARYCANDREWS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Crawford

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