Justino (JZ) Zoppe

Justino was excellent . He kept working with me until I found the car i Loved. Very Nice to me Explained everything to me .Helped me through the Process. I will recommend He kept working with me until I found the car i Loved. Very Nice to me Explained everything to me .Helped me through the Process. I will recommend him to all my Friends. More

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Most trustworthy, honest, and amazing car sales person I’ve ever had. Provides the best red carpet customer experience and will recommend to everyone!!! I’ve ever had. Provides the best red carpet customer experience and will recommend to everyone!!! More

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Nice dealership, but lacks a good customer waiting area. Minimal snacks and drinks. Have to get those from the bending machine. Love the service department Minimal snacks and drinks. Have to get those from the bending machine. Love the service department More

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Excellent customer service and professionalism. Justino has amazing from the very beginning. Waiting for our new x7 was exciting and he kept us updated all the way till it arrived. Thanks Justino f Justino has amazing from the very beginning. Waiting for our new x7 was exciting and he kept us updated all the way till it arrived. Thanks Justino for your hard work! More

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I spent two days back and forth between various dealerships looking at SUVs. My last stop was BMW of Tampa. Thank goodness I stopped there and found my perfect car, thanks to JZ. He is by far dealerships looking at SUVs. My last stop was BMW of Tampa. Thank goodness I stopped there and found my perfect car, thanks to JZ. He is by far the best sales representative I have worked with in my life. I had a pleasant experience and he found me the right car. He wasted no time and bested the competition in every area. Looks like I'm a BMW guy now, thanks to JZ, Tonsel and the crew at BMW of Tampa. Andrew (Adam) 911Studios www.YouTube.com/911Reviews More

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Excellent service, everyone was so kind and helpful. Justino really pulled out all of the stops to make this purchase memorable. Thank you to all at BMW of Tampa for your expertise and passion! Justino really pulled out all of the stops to make this purchase memorable. Thank you to all at BMW of Tampa for your expertise and passion! More

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JULY 13, 2023 As with some other raters, I give a 1-star, ONLY because there aren't any '0's. STAY AWAY FROM THIS DEALER, BEWARE, YOU ARE NOW WARNED! IF you like an unresponsive, non-transp 1-star, ONLY because there aren't any '0's. STAY AWAY FROM THIS DEALER, BEWARE, YOU ARE NOW WARNED! IF you like an unresponsive, non-transparent, management this IS the place for you, to get taken advantage of. However, I must say the sales rep Justino IS great, but after that it skids to the very bottom. Tried to buy car from out state and it was the ABSOLUTE WORST experience ever had with any dealer over 30 years of working with dealers across the U.S. FIRST you think you've arrived at the buying price. But wait, then there's all the add-on fees: "Tampa Advantage" $1,995 for exterior coating, interior protection--a tactic used to build back profit from initial lower price you thought you'd be getting! Then lot's of extra fees: taxable fees, non-taxable fees, deal doc fee another $1,198! At other dealers usually around $700. Then, I asked 4-times to see the final sales agreement "build sheet" (showing all the costs). They would never send it to me (I'm out of state buyer). Also, they wanted to charge me a Florida "tag fee" which is for FL buyers and temp license, as out state buyer I don't need that. But they said I HAD to pay it anyway because it's "programmed in their system!" I asked for service dept's buyer pre-inspection sheet showing the rating of car on 100pts of condition -- NOPE, wouldn't show me like other dealers do. We finally arrived at what I thought was the finish line, NOPE! It was to be in my business' asset, so they wanted proof I owned my business --- I'm wiring CASH what business is it of there's! So, I did send proof of business ownership from my state. We're not done, the worst is yet to come. They're sending the final documents to a notary public in my area, they're going to show me the final sales agreement figures with some 20 pages to sign EACH page! NOT DONE YET! Then, they want my FINGERPRINT taken by notary to prove who I am! Bear in mind, they've already rec'd copies of both my state driver's license and an insurance card for the vehicle I'm trying to buy! Hmmm. fingerprint, now why would they want that? What are they going to do with it? How will it be kept secure and out of hands of some fraud scheme? Just doesn't pass the smell test, folks Finally, I asked GM to waive the fingerprinting, NOPE! GM refused, and they lost the sale we'd spent about 2.5 weeks working on (because of all the different pieces of info they kept asking for). Sad for salesmen, Justino, he worked hard on the deal and now he's out of a commission... So, buyer BEWARE, you've been WARNED on how this group operates --- if you like being a "pinata" you'll love the buying experience as they pick your pockets and infringe on your privacy. More

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Solid Customer service, willingness to be flexible, great attitude/disposition. They were prompt, efficient and thorough. attitude/disposition. They were prompt, efficient and thorough. More

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Great dealership experience, excellent communication, highly recommended. Justino provided personalized service and helped on every step in the process. highly recommended. Justino provided personalized service and helped on every step in the process. More

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Never have I ever thought I’d say I actually enjoyed car shopping at a dealer! Justino was there to help us decide what was best for us. I’d give 10 stars if I could! shopping at a dealer! Justino was there to help us decide what was best for us. I’d give 10 stars if I could! More

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