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Justyn Tesoriero
Justyn Tesoriero at Mountain Hyundai

Justyn Tesoriero

Service Advisor

Mountain Hyundai

7300 Broadway
Denver, CO 80221

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1 Review of Justyn Tesoriero

October 18, 2024

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Service department is a joke. A tech punctured the radiator durning a repair and the ownership is blaming it on me for declining a different repair. Please tell me how a radiato More

by mbrabham5
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Other Employees Tagged: Nick warren

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Oct 18, 2024

Mountain Hyundai responded

Hi Mbrabham5, We would have paid for concern if you had allowed us to review the vehicle and observe abuse or misrepair. Since you chose to have it repaired through a different facility, you never allowed us to address this concern. I apologize that you think we should have paid for the repair without identifying the issue. We must be able to see the concern and identify the cause to be able to take care of any issues. Thank you

Oct 18, 2024

Mountain Hyundai responded

Thank you and we will be happy to review the radiator when you bring it in.

Oct 18, 2024

mbrabham5 responded

Had you offered anything except “ tow the vehicle here” we would have been more inclined to work with you. Nick was off putting and rude when I spoke with him and he wasn’t willing to offer any help. I will bring the radiator up after the repair is done by a respectable repair facility for you to review.

Oct 21, 2024

mbrabham5 responded

This looks like it was a shroud or some type of cover that was screwed back into the radiator. The screw in question isn’t used to mount the radiator. I’d like someone to explain how it there wasn’t a hole, and after your technician worked on it, there is a clearly a screw hole. Thank you.

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