Kacie Folsom

We bought a new car off the showroom floor of Southern Buick GMC in Virginia Beach. We assumed” incorrectly that it would have less than 100 miles on it. It had 870. Yes, we unknowingly signed the “discl Buick GMC in Virginia Beach. We assumed” incorrectly that it would have less than 100 miles on it. It had 870. Yes, we unknowingly signed the “disclosure” about the high miles. That was on us. Where it seems deceitful on the part of the dealership is that the actual mileage was never verbally disclosed. We love the car and the sales agent was helpful; however, the finance department should have done a more thorough job ensuring we understood that this particular vehicle had over 750 miles on it since he had us sign this acknowledgment. We never heard from our sales agent after we bought the car. I understand they are required to do a 4-day follow up…. They missed this, but it wouldn’t have changed the outcome. Just be careful or you too may end up with a dealer demo car or a customer return. More

Report | Print

Great professional service. We never felt the pressure to buy. We would highly recommend this dealership to anyone wanting to buy. A Buick We never felt the pressure to buy. We would highly recommend this dealership to anyone wanting to buy. A Buick More

by DANNY.BJORTVEDT Verified Customer Verified Customer

Report | Print

Ashley and Kacie are the best. I will continue to use them as my go to people when I'm ready to buy again. Great dealership. I will continue to use them as my go to people when I'm ready to buy again. Great dealership. More

by gunnerx4.ad Verified Customer Verified Customer

Report | Print