Kaelin Sims

Couldn’t even call to get an appointment, no one answers the phone. Had to make an appointment online, then the service proceeds to tell me my 2025 GMC has dry rotting tires that has under 30k miles.. then the phone. Had to make an appointment online, then the service proceeds to tell me my 2025 GMC has dry rotting tires that has under 30k miles.. then no one wants to talk about warranty. Horrible service all the way around. More

by jakeob88 Verified Customer Verified Customer

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They are always kind and treat me with respect. They don’t do anything extra to your vehicle without your consent and educating you on the issue. They don’t do anything extra to your vehicle without your consent and educating you on the issue. More

by katherinejackson303 Verified Customer Verified Customer

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Was in a jamb working with indaiana state police on government move move an you guys got me up an running an i was pleased an state waspleased. Thank you government move move an you guys got me up an running an i was pleased an state waspleased. Thank you More

by ibashamtrucking Verified Customer Verified Customer

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I am satisfied with the service provided to me during this service visit. Your service manager was great to work with. Thank you this service visit. Your service manager was great to work with. Thank you More

by salyerbc Verified Customer Verified Customer

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I generally have a great experience with Dellen, which is why I drive from Indianapolis to have my car serviced there. why I drive from Indianapolis to have my car serviced there. More

by sblevins0 Verified Customer Verified Customer

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I had two big service issues where it was Dellen's fault. Both times required me to make another trip to the dealership (which is about 45 minutes away). To their credit, they did fix their issues. Both times required me to make another trip to the dealership (which is about 45 minutes away). To their credit, they did fix their issues. More

by tom.jackson Verified Customer Verified Customer

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Going on my third visit in 3 weeks for a check engine light. This was a certified car as well. Disappointed. light. This was a certified car as well. Disappointed. More

by ckc2002 Verified Customer Verified Customer

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I had to get a new tire and it would be ordered & I would have to come back the and I was told that it would take about 30 minutes, I promised to get there before 4:30 which I did, but I was there for about have to come back the and I was told that it would take about 30 minutes, I promised to get there before 4:30 which I did, but I was there for about 90 minutes, and I felt since it was a planned appt & I fulfilled my promise to get there by when I was asked to that I shouldn’t have to wait until they could fit me in! More

by mrgrtscholl Verified Customer Verified Customer

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Professional and helpful, great place and will be making it the dealership of my choice for maintenance. it the dealership of my choice for maintenance. More

by sgttazman Verified Customer Verified Customer

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Service dept needs to have another person to answer calls for service dept. I tried 3x before I was actually connected to service dept, no one available to answer previous calls. Do not like booking appts on for service dept. I tried 3x before I was actually connected to service dept, no one available to answer previous calls. Do not like booking appts on line. More

by nutboltgus Verified Customer Verified Customer

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