Kaleab Jenrette

I've just leased a new CX-5 Select from Ferman Mazda, and traded in my old Mazda 3 hatchback (also from Ferman). This time I worked mostly with Ben from Sales and I think he did a great job. We spent hours r traded in my old Mazda 3 hatchback (also from Ferman). This time I worked mostly with Ben from Sales and I think he did a great job. We spent hours reviewing my needs as a customer and several different vehicles and options. It was a very respectful, informative process. It wasn't rushed or pushy. The dealership recognized my customer loyalty both in the discussions and in the offer presented to me. When I expanded my search to other brands, the others were not cooperative in answering my questions trying to understand the financial details. I was happy to go back to Ferman and make the deal on the CX-5. I like the ride, specs, and prefer the interior of Mazdas for cars in my price range. Along with my new vehicle, I'm able to continue a good customer relationship with a service department that I like. I highly recommend a visit to Ferman Mazda for a better car purchasing experience. More

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Used their on line trade in value and received a $43k amount. I wanted to purchase a $46K Audi. They quoted me a $5K difference. I countered with a $3k offer. 8 hrs later after many texts to get an answe amount. I wanted to purchase a $46K Audi. They quoted me a $5K difference. I countered with a $3k offer. 8 hrs later after many texts to get an answere they came back at $9k difference. Why have all the on line tools if not valid. Very terrible customer service. Just proving that the dealer experience is a one way street. Be careful with theses guys. More

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Outstanding experience at Ferman, our salesman David Esau was very professional, helpful, and courteous! He made our car buying experience extremely pleasant and special since we were purchasing our daughter was very professional, helpful, and courteous! He made our car buying experience extremely pleasant and special since we were purchasing our daughter's first car. We would definitely return to purchase for our son. More

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I called on a Sunday, and spoke with Carla. The dealership wasn't opened as yet, but Carla took my info, and told me someone would get back to me asap. It was only a short time later, when Da The dealership wasn't opened as yet, but Carla took my info, and told me someone would get back to me asap. It was only a short time later, when David called, and I told him I was looking for a white 2022 CX-5 turbo signature. He said he would call me back as soon as he checked the inventory. He called back a few minutes later, and told me he had one in stock, and would send me some pictures. He not only sent the pictures, he went out of his way to send me a video, as well. My husband and I went to the dealership later that day, and David had the car waiting for us. It wasn't long after the test drive that I made the decision to purchase the car. I got a good deal on the purchase price, and a good deal on my trade-in. David was absolutely great, while walking me through the process, and I've never had a better experience at any other dealership. I would recommend Ferman Mazda - Brandon to anyone wanting to purchase a new, or used car, and I certainly would refer them to David. I also wanted to mention that working with the Finance Manager, Caleb was also a very good experience. Caleb made the tedious process of signing all the paperwork seamless. I am a very happy customer! More

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This dealership is hands down the best there is in all services.I just purchased my third car in 10 years. services.I just purchased my third car in 10 years. More

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Professional, friendly staff. We worked with Marc Metzner with sales. Great guy, very knowledgeable took his time and got us exactly what we wanted. Kaleab Jenrette with finance was also very professional an with sales. Great guy, very knowledgeable took his time and got us exactly what we wanted. Kaleab Jenrette with finance was also very professional and knowledgeable. The whole process was rather quick and painless. More

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Just wanted to reach out to you to let you know how amazing Sid and Caleb were in the entire car buying process. They were both pleasant, courteous, professional and went the extra mile to show us the amazing Sid and Caleb were in the entire car buying process. They were both pleasant, courteous, professional and went the extra mile to show us the many different features on the vehicle. I have bought many vehicles over the years and I cannot recall the service being as exemplary as the one provided by Sid and Caleb. They deserve to be commended. Thanks again for your service! Great job guys! More

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