Kamel C

DO NOT BUY ANYTHING FROM THEM! !!! Bought 2019 Honda odyssey from them sticker price was 29000 they did not negotiate on that on top of it Kamal keeps pushing extra services to buy !!! Bought 2019 Honda odyssey from them sticker price was 29000 they did not negotiate on that on top of it Kamal keeps pushing extra services to buy. - five-year paint protection and oil package vin etching for 3K plus I said no Kamal got mad, left the room saying something urgent came up will be right back made me sit for one hr. Then he agreed to cut additional costs in half. Which I also agreed with frustration biggest mistake on my end. Anyways, day came went to pick up the car after three days car was dirty not cleaned and paperwork was all wrong had to be redone 1 hour process took us 4 hrs. and Kamal still trying to push me for getting their warranty for additional 4k. After picking up my car while driving home released ADAPTIVE CRUISE CONTROL NOT WORKING. Called them back immediately Kamal was busy so I was told he will call me back tomorrow, he calls next day told him about the issue says no worries we agree on taking car to Honda dealer near me, they diagnosed bad front camera, cost to replace $2500 I send estimate to Kamal he said this is too much will have to talk to his manager CASEY she will call you back in a day or so. No one called back for week finally she does she Sayed its use car you have to expect something wrong while I was told by Kamal everything is been checked and nothing is wrong with this car so then she says her manager will have to deal with this issue again I here nothing for a week finally there GM called and says sorry nothing can be done with this car we have spent too much money for this car !!!!! - I strongly advise potential buyers to exercise extreme caution when dealing with CARTOPIA46, If you anticipate needing any post-sale support or having any issues with car they will not fix and its not just me there have Manny other reviews with similar experience !! More

Report | Print

All staff appeared to be genuine and tried to help us leave happy, which we did. The dealership was very clean and well kept. All vehicles are very clean, the staff were knowledgeable and very kind. Get leave happy, which we did. The dealership was very clean and well kept. All vehicles are very clean, the staff were knowledgeable and very kind. Get your next car with CarTopia! More

Report | Print