Kara Owens
Kara Owens at Thomas Cumberland Subaru

Kara Owens | Page 10

Client Advisor

Thomas Cumberland Subaru

10325 Mt Savage Rd NW
Cumberland, MD 21502

Contact Me
5.0
99 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

5.0

99 Reviews

Write a Review

99 Reviews of Kara Owens

December 04, 2020

Dealership Rating
Employee Rating

It was a great experience and I’m happy with the car and the service I received. Would highly recommend to others. Happy customer here More

by amishgrace32
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder, Michelle Folk

Dec 15, 2020

Thomas Cumberland Subaru responded

Thank you for this wonderful review! We love hearing from our customers. Thank you for your business and we hope to see you again!

October 26, 2020

Dealership Rating
Employee Rating

Was in good hands the moment I stepped on the car lot. Would definitely refer friends to come to this dealership to buy a car! More

by Aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2020

Thomas Cumberland Subaru responded

Thank you for the review and recommendation! At Thomas Cumberland, we strive to provide our customers with an up-front, transparent, and hassle free experience. We are thrilled that you experienced the TC difference! Thank you for your business!

October 12, 2020

Dealership Rating
Employee Rating

3RD TIME BUYING FROM THOMAS CUMBERLAND AND AS ALWAYS A GREAT BUYING EXPERIENCE. THANK YOU TO EVERYONE! I HAVE NEVER HAD A BAD EXPERIENCE, SO HELPFUL AND GREAT CARS! More

by sgpaugh38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Folk, Nate Hoffman

Oct 13, 2020

Thomas Cumberland Subaru responded

Thank you for the wonderful review! At Thomas Cumberland, we strive to provide our customers with a hassle-free experience. Thank you for your business and we hope to keep seeing you!

October 05, 2020

Dealership Rating
Employee Rating

I wish all dealerships would be as honest kind and straightforward as we were treated at this one. We love our car. They were efficient we were in and out the door quickly with a dependable reliable c More

by Dave and Bertha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Folk, Nate Hoffman

Oct 08, 2020

Thomas Cumberland Subaru responded

Thank you for the wonderful review! At Thomas Cumberland, we strive to give each customer a up-front, transparent, and hassle-free experience. We are thrilled that you were so satisfied with your car buying experience, and we hope to see you again!

September 11, 2020

Dealership Rating
Employee Rating

Kara was very was very easy to work with. She was very pleasant in setting up my test drives. She understood the reasons why I had to wait about a month to actually buy the car. She explained everything t More

by markgeig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2020

Thomas Cumberland Subaru responded

Thanks for the review! We are thrilled to hear that Kara took excellent care of you during the purchase of your new Santa Fe. At Thomas Cumberland, we strive to provide our customers with an up-front, transparent, and hassle-free experience. Thank you for your business!

August 27, 2020

Dealership Rating
Employee Rating

My first Subaru and was very happy with the explanation and time given. Kara Owens you did a super job with me and I couldn't be happier. Thanks to Michelle who did a superb job with my paper work. 100% More

by crgrove1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Folk

Sep 01, 2020

Thomas Cumberland Subaru responded

Welcome to the Subaru family! We're happy to know our team members took excellent care of you during the purchase of your new 2021 Crosstrek and we appreciate you leaving us such a great review. Thank you for your business!

July 20, 2020

Dealership Rating
Employee Rating

My buying experience was efficient and the team were very attentive to my needs. Recommend them highly for best price, best location in Garrett/Allegany County and perfect selection More

by bgeorgebailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Duvall

Jul 21, 2020

Thomas Cumberland Subaru responded

Thanks for the great 5 star review! We appreciate your recommendation and thank you for shopping locally at Thomas Cumberland. Enjoy your new vehicle!

July 18, 2020

Dealership Rating
Employee Rating

Great Sales lady For being new This was our second car purchase from Thomas. It was a spur of the moment thing and dealing with Covid-19 , We had Kara , She told us she was new but More

by christy kidwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Mace

Jul 20, 2020

Thomas Cumberland Subaru responded

Thanks for your review, Christy! Kara is a great addition to our team and we're happy to know that all your questions were answered and that you had a 5 star experience. We appreciate you choosing to work with Thomas Cumberland again! Enjoy your Hyundai Kona!

July 13, 2020

Dealership Rating
Employee Rating

Be more transparent about the warranty upgrades I would ask you consider modifying your approach to the upgrades at the end of the buying process. It was presented as though one needs to purchase al More

by smcantella
Recommend Dealer
Yes

Other Employees Tagged: Michelle Folk

Jul 20, 2020

Thomas Cumberland Subaru responded

At Thomas Cumberland, we strive for our customers to have an up-front, transparent, and hassle-free car buying experience. We appreciate your honest feedback and will review this with our team. Thank you for your business and enjoy your new Subaru!

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