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Kara Sacks
117 Reviews
117 Reviews
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117 Reviews of Kara Sacks
February 29, 2024
As I have stated in previous customer feedbacks your service department is still the best I have experienced. service department is still the best I have experienced. More
by PATON50
Verified CustomerOther Employees Tagged: Adam King, Emily Rooney , Chris Cannizzaro, Ron Farmer, Matthew Fox, Bri Zumkeller, Brian
February 26, 2024
The people in your service department are exceptional in their handling of my problem. They handled it in a caring and professional manner. Chris, Ron, and Dianne were very friendly and helpful. Roland Es their handling of my problem. They handled it in a caring and professional manner. Chris, Ron, and Dianne were very friendly and helpful. Roland Eschbach More
by ROLAND.ESCHBACH
Other Employees Tagged: Chris Cannizzaro, Ron Farmer, Bri Zumkeller
February 21, 2024
There were having technical difficulties with the paperwork and instead of aborting the electronic system which they could not get to work, they continued to try for two and a half hours, wasting a l paperwork and instead of aborting the electronic system which they could not get to work, they continued to try for two and a half hours, wasting a lot of my and Kara’s time. If the process doesn’t work in a specific amount of time they need to switch back to paper (which is what they had to do eventually. It took over 3 hours for something that should have taken a half hour to an hour max. Not a good reflection, it worries me going forward . More
by grohoski
Other Employees Tagged: The financial person
February 18, 2024
I have had an excellent service relationship with the dealership over the past three years on my previous Escalade. During that time, I also built a relationship of trust with the Dealer's General Ma dealership over the past three years on my previous Escalade. During that time, I also built a relationship of trust with the Dealer's General Manager Craig Hubble who also assisted in the purchase of the new 2024 Escalade. More
by AWOLF1
Other Employees Tagged: Ron Farmer, GM Craig Hubble
February 15, 2024
A bit disappointed, the gas pedal, brake and footrest were dirty, No cloth wipe for for the infotainment center (previous car came with). Lease payment on documents was not as communicated when vehicl were dirty, No cloth wipe for for the infotainment center (previous car came with). Lease payment on documents was not as communicated when vehicle selected. Lease paperwork had to be redone. Just seemed a bit sloppy. Pat was extremely helpful in educating me on the features of the vehicle. More
by schneiderjt91
February 15, 2024
Thank you for all of your help, Kara! You made my "first" time leasing a smooth experience! Also, thank you to Pat for all of his help orienting me and for his smooth handling of all of You made my "first" time leasing a smooth experience! Also, thank you to Pat for all of his help orienting me and for his smooth handling of all of my questions! More
by shmay50
February 11, 2024
Thank you very much for getting me into my first electronic vehicle. I appreciate it. electronic vehicle. I appreciate it. More
by DANIANNI
Other Employees Tagged: Adam King, Emily Rooney , Matthew Fox
January 24, 2024
I have worked with Kara for many years. The only issue I had was it took an inordinate amount of time (2 hours) with the dealer rep and two On-Star reps in the car trying to get On-Star t The only issue I had was it took an inordinate amount of time (2 hours) with the dealer rep and two On-Star reps in the car trying to get On-Star to understand that we picked up two vehicles on this date. I still was not able to confirm that my two 2020 vehicles were removed and the two 2024 vehicles were added. More
by SANDRASHARGABIAN
