Karen Mallad
Karen Mallad at Serra Ford Farmington Hills
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Karen Mallad

Sales Consultant

Serra Ford Farmington Hills

39300 W 10 Mile Rd
Farmington Hills, MI 48335

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5 Reviews

Dealership Experience

18 yrs, 4 mos

Industry Experience

23 yrs

Employee Video

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5 Reviews

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5 Reviews of Karen Mallad

January 27, 2022

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Employee Rating

Great experience at Tom Holzer! This is my 4th vehicle from them. They really know how to do business! More

by Dean.bridget 1824
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Jun 23, 2022

Serra Ford Farmington Hills responded

We are happy we could make your experience a positive one! At Serra Ford Farmington Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

August 20, 2021

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After returning from vacation Karen acknowledge my email with a phone call in 2 days. The question was about the new Ranger 2022 when was it coming out. She told me no current info was available check back More

by Dakhouse
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Jun 23, 2022

Serra Ford Farmington Hills responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 10, 2020

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Everything went great. I needed a vehicle they didn't currently have and they made sure to find one and get it for me in less than a week. More

by Francie4w4
Overall Experience
Recommend Dealer
Yes

December 31, 2019

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Employee Rating

Karen Mallad Knew want we wanted and went out to get the right vehicle. Very Happy. This is our 3rd vehicle from Tom Holzer Ford. Great Dealer to work with. More

by fbonner
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

August 20, 2019

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Never been easier The team at Tom Holzer’s makes it so easy, every time I least a new truck. I make one call, then 1 trip to the dealership, and I am in and out in less More

by Daniel G
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Pommerville

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